Kindle keeps crashing

Of late, the new Kindle app on my Apple Mac keeps crashing and am unable to reopen. I have deleted the app several times, rebooted the machine, and still to no avail. Any suggestions would be appreciated.

MacBook Pro 13″, macOS 11.7

Posted on Jan 7, 2024 4:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2024 10:36 AM

Thank you for your suggestions.


Through the Amazon Kindle support desk, I have been able to resolve the problem.


The solution is to deregister your device(s) i.e. in my case my Apple Mac, and re-login into the Kindle app whilst allowing the re-sync to take place.


Steps are as follows:

  1. Go to Amazon.com and login into your account.
  2. From the 'Accounts and Lists' in the main menu, select 'Content and Devices'.
  3. Select the 'Devices' tab.
  4. Click on the Kindle icon to display the list of linked devices.
  5. Select the 'Deregister' button everywhere your device occurs.


Once the aforementioned steps have been completed, return to the Kindle app, login with your username and password and the service will be restored.


Regards


Troy


3 replies
Question marked as Top-ranking reply

Jan 7, 2024 10:36 AM in response to Trojan100

Thank you for your suggestions.


Through the Amazon Kindle support desk, I have been able to resolve the problem.


The solution is to deregister your device(s) i.e. in my case my Apple Mac, and re-login into the Kindle app whilst allowing the re-sync to take place.


Steps are as follows:

  1. Go to Amazon.com and login into your account.
  2. From the 'Accounts and Lists' in the main menu, select 'Content and Devices'.
  3. Select the 'Devices' tab.
  4. Click on the Kindle icon to display the list of linked devices.
  5. Select the 'Deregister' button everywhere your device occurs.


Once the aforementioned steps have been completed, return to the Kindle app, login with your username and password and the service will be restored.


Regards


Troy


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Kindle keeps crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.