Macbook pro 15-inch 2019 - Battery replacement issues

Macbook pro


15-inch 2019

Processor: 2.6 GHz 6-core Intel core i7

Graphics: Intel UHD Graphics 640 1536MB

Memory: 32 gb 2400 MHz DDR4

macOS Sonoma 14.0



I had a macbook that said service reccomended on the battery 


Important Battery Message

The battery’s capacity is significantly reduced. To restore capacity. Please check your service options.


Battery Condition Service reccomended



After replacing the battery my self and tried two different batteries i get the error PFM006 issue with SCM and PPT001 battery not recognized. I have tried resetting the SCM and throubleshooting, nothing seems to be working. I have an X in my battery and it dosn’t show the percentage of the battery. If i use not my original Macbook pro charger the computer just shuts down. How can i solve this?


So when i startup the mac the battery has an X in it, after logging in i can’t find the battery when i go to system setting i still get the service reccomended for the battery. WIth coconutBattery it dosn’t also recognize the battery. I can use the computer without a charger. 


Something weird that happens also is that if i connect a Satechi USB-C Multiport-adapter and my charger to that and try to connect i to my computer i just get a black screen, but the trackpad can be clicked. So if i want to use an extended screen i need to first connect my charger though one of my ports on my macbook then connect the Satechi USB-c Multiport-adapter otherwise the screen just goes black and nothing happens.


Any thought on how i can solve this. I tried with two new batteries and i have tried restarting PRAM and SMC, nothing seems to work.


Would lovely answer any questions



MacBook Pro 15″

Posted on Jan 7, 2024 6:50 AM

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5 replies

Jan 7, 2024 7:08 AM in response to Ib_18

Ib_18 wrote:

Macbook pro

15-inch 2019
Processor: 2.6 GHz 6-core Intel core i7
Graphics: Intel UHD Graphics 640 1536MB
Memory: 32 gb 2400 MHz DDR4
macOS Sonoma 14.0


I had a macbook that said service reccomended on the battery 

Important Battery Message
The battery’s capacity is significantly reduced. To restore capacity. Please check your service options.

Battery Condition Service reccomended


After replacing the battery my self and tried two different batteries i get the error PFM006 issue with SCM and PPT001 battery not recognized. I have tried resetting the SCM and throubleshooting, nothing seems to be working. I have an X in my battery and it dosn’t show the percentage of the battery. If i use not my original Macbook pro charger the computer just shuts down. How can i solve this?

So when i startup the mac the battery has an X in it, after logging in i can’t find the battery when i go to system setting i still get the service reccomended for the battery. WIth coconutBattery it dosn’t also recognize the battery. I can use the computer without a charger. 

Something weird that happens also is that if i connect a Satechi USB-C Multiport-adapter and my charger to that and try to connect i to my computer i just get a black screen, but the trackpad can be clicked. So if i want to use an extended screen i need to first connect my charger though one of my ports on my macbook then connect the Satechi USB-c Multiport-adapter otherwise the screen just goes black and nothing happens.

Any thought on how i can solve this. I tried with two new batteries and i have tried restarting PRAM and SMC, nothing seems to work.

Would lovely answer any questions



Do you say battery from where?




Not all third party batteries are the same ...


OWC/MacSales is a reliable source all things Mac:

MacBook Pro Battery Replacement Kits



OEM batteries are always preferred—


Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

If you see Service Recommended on your MacBook Air or MacBook Pro - Apple Support





The current stable release of Sonoma including bug fixes, security updates is macOS 14.2.1

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support




Jan 7, 2024 8:50 AM in response to Ib_18

Ib_18 wrote:

Yea, understood.

But what about the issue that it won't recognize my old battery. The original one. Since the two I bought didn't work I wanted to check out if the old one would be recognized as is worked before I changed to the new batteries I bought, but the old one wouldn't either be recognized


Hard to speculate on your issue at a distance.


I do know those connectors are easily damaged coming off and going back on.


Try reseating the connector or take it in for assistance to some shop that does it day in and day out.

Jan 7, 2024 7:39 AM in response to leroydouglas

I tried with these two batteries:


https://www.aliexpress.com/item/4000072138868.html?spm=a2g0o.order_list.order_list_main.83.21ef1802XaDkEp


https://www.aliexpress.com/item/1005004563673699.html?spm=a2g0o.order_list.order_list_main.109.21ef1802XaDkEp


As it's limited where i can order batteries from to Norway.



I also tried to add back my old battery as I still have it. the one that I replaced and I'm getting the same issue. So the original battery. It wouldn't recognize it either, why do you think that happens?



Jan 7, 2024 7:48 AM in response to Ib_18

Ib_18 wrote:

I tried with these two batteries:

https://www.aliexpress.com/item/4000072138868.html?spm=a2g0o.order_list.order_list_main.83.21ef1802XaDkEp

https://www.aliexpress.com/item/1005004563673699.html?spm=a2g0o.order_list.order_list_main.109.21ef1802XaDkEp

As it's limited where i can order batteries from to Norway.


I also tried to add back my old battery as I still have it. the one that I replaced and I'm getting the same issue. So the original battery. It wouldn't recognize it either, why do you think that happens?



well I am no expect on "AliExpress"— however seems questionable...no(?)



ref: Apple (Norge)


ref: Battery

If you see Service Recommended on your... MacBook Pro - Apple Support


ref: Apple around the World—

Choose your country or region - Apple


third party—

See all OWC/MacSales partners/ reseller around the world:

https://www.owcdigital.com/reseller/resellers




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Macbook pro 15-inch 2019 - Battery replacement issues

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