Real bug in the screen

Bénodet1952 wrote:

I sent my MacBook to an Apple workshop who told me that Apple is not responsible for the fact that an insect got into (under) my screen as if they were not responsible for the design and "insect proofing" of their MacBook. Now I have a tiny black spot on my srceen. They are asking me for more than $1,000 to repair this high-end device purchased in 2022.

Is there a way to be better listened to by Apple ?

No.

submit your Apple Feedback here: Product Feedback - Apple

Contact the corporate office Contact - How to Contact Us - Apple

ref: There’s a bug inside the screen of my Mac… - Apple Community

If you have Apple Care+ it will cover a large portion of the expense:

AppleCare Products - Mac - Apple

check your coverage—My Support - Official Apple Support