I updated my iPhone 15 and now the screen won't lock

I just upgraded to iPhone 15 plus. My screen does not lock. There is no PIN needed to access my phone! I’ve looked thru settings for about an hour. How do I change my phone to be locked & require a PIN to access it?


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Windows, Windows 10

Posted on Jan 8, 2024 8:50 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2024 9:07 AM

One possibility is that you have Face ID set up on the phone. When you use that, your face is used to unlock the phone (and it might seem like it wasn't locked as you didn't have to do anything other than look at the phone to unlock it).

If Face ID is on you would need to use the passcode to unlock the phone after you restart it. See: Restart your iPhone - Apple Support


To change the time before the screen automatically locks, go to Settings > Display & Brightness > Auto-Lock.


If that wasn't the cause, go to Settings > Face ID & Passcode > Turn Passcode On to setup a passcode. See: Set a passcode on iPhone - Apple Support

and see the following to also setup Face ID: Set up Face ID on iPhone - Apple Support




2 replies
Question marked as Top-ranking reply

Jan 8, 2024 9:07 AM in response to lavonda131

One possibility is that you have Face ID set up on the phone. When you use that, your face is used to unlock the phone (and it might seem like it wasn't locked as you didn't have to do anything other than look at the phone to unlock it).

If Face ID is on you would need to use the passcode to unlock the phone after you restart it. See: Restart your iPhone - Apple Support


To change the time before the screen automatically locks, go to Settings > Display & Brightness > Auto-Lock.


If that wasn't the cause, go to Settings > Face ID & Passcode > Turn Passcode On to setup a passcode. See: Set a passcode on iPhone - Apple Support

and see the following to also setup Face ID: Set up Face ID on iPhone - Apple Support




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I updated my iPhone 15 and now the screen won't lock

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