Why can’t I download apps on App Store?

Every time I try to download a free app, it has me verify my billing information but doesn’t give me an option to verify.


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 17

Posted on Jan 8, 2024 12:42 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2024 1:49 AM

You usually need a payment method -

You usually need to add a functioning payment method to your account. Even to re-download or update apps and for free apps. You can find the acceptable payment methods for your country here;

Payment methods that you can use with your Apple ID - Apple Support


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Jan 9, 2024 1:49 AM in response to Dysis7998

You usually need a payment method -

You usually need to add a functioning payment method to your account. Even to re-download or update apps and for free apps. You can find the acceptable payment methods for your country here;

Payment methods that you can use with your Apple ID - Apple Support


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2

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Why can’t I download apps on App Store?

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