Why can’t I download apps on App Store?
Every time I try to download a free app, it has me verify my billing information but doesn’t give me an option to verify.
[Re-Titled by Moderator]
iPhone 12 Pro, iOS 17
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Every time I try to download a free app, it has me verify my billing information but doesn’t give me an option to verify.
[Re-Titled by Moderator]
iPhone 12 Pro, iOS 17
You usually need a payment method -
You usually need to add a functioning payment method to your account. Even to re-download or update apps and for free apps. You can find the acceptable payment methods for your country here;
Payment methods that you can use with your Apple ID - Apple Support
M1 Mac mini, macOS 14.2; Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2
You usually need a payment method -
You usually need to add a functioning payment method to your account. Even to re-download or update apps and for free apps. You can find the acceptable payment methods for your country here;
Payment methods that you can use with your Apple ID - Apple Support
M1 Mac mini, macOS 14.2; Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2
Why can’t I download apps on App Store?