Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Uninstalled apps using cellular data in iOS

My wife has a iPhone 14 pro on iOS 17.2.1 and I just reset her cellular data so I can see if they are leaking data. Has this issue been resolved?

Posted on Jan 8, 2024 5:05 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2024 5:34 AM

Hi I have the same issue since fall (2023) when I updated to ios17.

I have reset the data usage several times. I even erased the iphone by reseting it to the manufacturer setting. From scratch with no app installed, uninstalled app showed data usage. I reinstalled the few apps that I use. I monitor the data usage everyday and I have unistalled app data usage everyday even if I have not uninstalled apps. I tried the lockdown mode with no success. I disconnected from IClound with no success. I reinstalled the native apps (journal, homekit, etc) with no success. I can't see in the privacy tab any connection other than the legitimate ones. My big questions are: what are those ko sent, where are they going and how to stop that?


Please don't answer that it's uninstalled apps that I removed and I need to reset the data usage because it's not. I wiped the Iphone and reseted the data usage almost everyday.

Similar questions

9 replies
Question marked as Top-ranking reply

Mar 29, 2024 5:34 AM in response to Odawg132

Hi I have the same issue since fall (2023) when I updated to ios17.

I have reset the data usage several times. I even erased the iphone by reseting it to the manufacturer setting. From scratch with no app installed, uninstalled app showed data usage. I reinstalled the few apps that I use. I monitor the data usage everyday and I have unistalled app data usage everyday even if I have not uninstalled apps. I tried the lockdown mode with no success. I disconnected from IClound with no success. I reinstalled the native apps (journal, homekit, etc) with no success. I can't see in the privacy tab any connection other than the legitimate ones. My big questions are: what are those ko sent, where are they going and how to stop that?


Please don't answer that it's uninstalled apps that I removed and I need to reset the data usage because it's not. I wiped the Iphone and reseted the data usage almost everyday.

May 13, 2024 4:00 PM in response to kevinwing70

Update. About a month ago I contacted Apple service and they ran some diagnostic tests. Luckily during these tests, the uninstalled apps data raised. Then, a week later, the gentleman called me back the issue that was transferred to the engineers. He did mention that it was not a security issue but couldn’t tell more. I hope the 17.5 new release will take care of that.

Jan 8, 2024 5:08 PM in response to kevinwing70

This is not a data leak issue. Uninstalled Apps is a category to track the data usage of apps that you have delted from your iPhone that have used cellular data. For example, if I have ToDoist, it syncs something to iCloud over cellular data, then I uninstall it, it becomes part of the Uninstalled Apps category of my cellular data usage metric.

Uninstalled apps using cellular data in iOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.