All photos deleted from iPhone and cloud after upgrading to 17.2.1

All the photos from the device and iCloud are not showing. There is no space occupied on iCloud by photos. Is there any way I can recover the photos.

iPhone 13 Pro, iOS 17

Posted on Jan 8, 2024 7:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2024 10:07 PM

I recommend that you use another device to go to 👉 www.icloud.com and login with your Apple ID and Password. After that, choose the Photos section and see whether your Photos are still here. If they are there, then you will have confirmed that they exist on iCloud. If the photos are not there, then they have been deleted permanently from iCloud.

——-

More information here ▶️ Use 👉 www.icloud.com to restore and recover iCloud information

You can use iCloud.com on a computer to recover recently deleted files or restore an earlier version of information that was automatically archived in iCloud.

Review the following:


Axel F.

2 replies
Question marked as Top-ranking reply

Jan 8, 2024 10:07 PM in response to sa-213

I recommend that you use another device to go to 👉 www.icloud.com and login with your Apple ID and Password. After that, choose the Photos section and see whether your Photos are still here. If they are there, then you will have confirmed that they exist on iCloud. If the photos are not there, then they have been deleted permanently from iCloud.

——-

More information here ▶️ Use 👉 www.icloud.com to restore and recover iCloud information

You can use iCloud.com on a computer to recover recently deleted files or restore an earlier version of information that was automatically archived in iCloud.

Review the following:


Axel F.

Jan 8, 2024 9:57 PM in response to sa-213

iOS updates generally aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. Photos deleted issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


This seems purely coincidental so please check the Setting on your device. Check which Apple ID you are logged in with. Sign in with your Apple ID - Apple Support



See what each update does: About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

All photos deleted from iPhone and cloud after upgrading to 17.2.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.