Refund on pay later order

I did an order with JCPenney’s and used my Apple Pay Later. I ended up having to refund half my order and I’m wondering where my money went.

Posted on Jan 9, 2024 1:50 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2024 5:45 AM

Please review the Apple Support article I linked below.


Return a purchase made using Apple Pay Later - Apple Support


>>How Apple Pay Later refunds are applied


If you return any part of your purchase and are eligible for a refund, in most cases the merchant will notify Apple Pay Later. We'll then apply the refund to the payments you owe on your loan and update your payment schedule in Wallet. Keep in mind that processing times will vary by merchant and can take up to 10 days to process.


If your refund is greater than your remaining loan balance, it may take up to 5 days to appear on your debit card account depending on your financial institution.


To locate a refunded Apple Pay Later loan: 

  1. On your iPhone, open the Wallet app.
  2. Tap Apple Pay Later.
  3. Scroll down and tap on Completed.
  4. Refunded loans will appear in the Completed section along with any other finished loan. 


If you return part of your order

When your refund is processed, it's subtracted from the total amount of your Apple Pay Later loan. Your payment due dates stay the same, but one or more of your remaining payments is reduced depending on the dollar amount that you returned. Refunds are applied starting with your last payment, then your second-to-last payment, and so on. 


It’s also possible that one or more of your payments is eliminated depending on the amount that you're refunded. If your refunded amount is greater than the remaining amount that you owe, you don't need to make any more payments, and any extra amount that you've already paid is refunded to the payment method that you used.<<

1 reply
Question marked as Top-ranking reply

Jan 10, 2024 5:45 AM in response to Charlenedreams

Please review the Apple Support article I linked below.


Return a purchase made using Apple Pay Later - Apple Support


>>How Apple Pay Later refunds are applied


If you return any part of your purchase and are eligible for a refund, in most cases the merchant will notify Apple Pay Later. We'll then apply the refund to the payments you owe on your loan and update your payment schedule in Wallet. Keep in mind that processing times will vary by merchant and can take up to 10 days to process.


If your refund is greater than your remaining loan balance, it may take up to 5 days to appear on your debit card account depending on your financial institution.


To locate a refunded Apple Pay Later loan: 

  1. On your iPhone, open the Wallet app.
  2. Tap Apple Pay Later.
  3. Scroll down and tap on Completed.
  4. Refunded loans will appear in the Completed section along with any other finished loan. 


If you return part of your order

When your refund is processed, it's subtracted from the total amount of your Apple Pay Later loan. Your payment due dates stay the same, but one or more of your remaining payments is reduced depending on the dollar amount that you returned. Refunds are applied starting with your last payment, then your second-to-last payment, and so on. 


It’s also possible that one or more of your payments is eliminated depending on the amount that you're refunded. If your refunded amount is greater than the remaining amount that you owe, you don't need to make any more payments, and any extra amount that you've already paid is refunded to the payment method that you used.<<

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Refund on pay later order

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