Please I bought a apple gift card few minutes ago I was told it was used and nobody use the card

I have the card with me now which I bought they said it has been used and nobody use it

iPhone 11, iOS 17

Posted on Jan 9, 2024 3:34 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2024 3:50 PM

Apple does provide this Support Article:

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


The problem is most likely you purchased the Gift Card from a retailer that openly displays them for anyone to have access to them. This is the fault of the retailer and I would also go to them with the problem you have experienced. What happens in this case where they are openly displayed is that people can grab a bunch of cards then scratch off the sticker and write the code number down. They replace the grey sticker with a new one that can be purchased from Amazon and put it back on the display in the store. After you get the card activated they will spend the balance before you get a chance to.


Retailers will lock up products that are subject to theft where they could lose money, but some will not care about their customers losing money on the most common gift card scam that has been going on for years. In the future, never buy Gift Cards that have access to the public and only purchase them behind a counter. If the retailer considers you a valuable customer, they will take ownership for their marketing mistake and make it right with you.

1 reply
Question marked as Top-ranking reply

Jan 9, 2024 3:50 PM in response to contreras67

Apple does provide this Support Article:

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


The problem is most likely you purchased the Gift Card from a retailer that openly displays them for anyone to have access to them. This is the fault of the retailer and I would also go to them with the problem you have experienced. What happens in this case where they are openly displayed is that people can grab a bunch of cards then scratch off the sticker and write the code number down. They replace the grey sticker with a new one that can be purchased from Amazon and put it back on the display in the store. After you get the card activated they will spend the balance before you get a chance to.


Retailers will lock up products that are subject to theft where they could lose money, but some will not care about their customers losing money on the most common gift card scam that has been going on for years. In the future, never buy Gift Cards that have access to the public and only purchase them behind a counter. If the retailer considers you a valuable customer, they will take ownership for their marketing mistake and make it right with you.

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Please I bought a apple gift card few minutes ago I was told it was used and nobody use the card

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