Hello,
Running a MacBookPro11,2 with BigSur (11.7.10) and OWC Aura 1TB SSD for few years and from time to time a got such issues. It usually happens after waking up from the standby, everything freezes and had to forcly reboot to get the final report.
Any clue what it might be? SSD is checked and tested with few tools and other pc machines and shows no problems there.
Full stack error is below
Either this OWC SSD is bad, or the Logic Board is bad because that is what the error indicates.
Unless you have another SSD to test, or an OWC Envoy Pro Enclosure (version 2) to compare whether the SSD has problems when installed into the enclosure, there is no good way of figuring out which one is bad since both parts are just as able to cause the problem. However, in my own personal experience I find all things being equal.....that the SSD is usually the weakest link as long as there is no accidental liquid damage involved.
Hi,
You should check your MacBook Pro with Apple Diagnostics if it reports NVMe controller related error.
Use Apple Diagnostics to test your Mac - Apple Support
If it doesn't help, you'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.
Genius Bar Reservation and Apple Support Options - Apple
Hello,
Diagnostic shows error code VDH002 but the issue is, by my service dealer, known Aura-BigSour problem.
The solution is either Aura firmware update (didn't found one for BigSour) or changing some switches for power state.
Hi,
As Grant told you that there may be an issue with your internal storage device. You should take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.
if you bought an aftermarket storage device form OWC, contact them for extended support.
They pride themselves on the support of their products, and are EAGER to help you use them.
Storage device is tested and is perfectly fine. The issue is between macOS and specific Aura firmware.
Concernig Apple, would like to have them supporting wider range of enterprise storage and not their own list that fails too often as is build with lower standards and quality.
VDH001
VDH002
VDH003
VDH004
There may be an issue with a storage device. Contact Apple or take your computer to an AASP or Apple Store to learn which service and support options are available.
Macbook Pro panic(cpu 0 caller 0xffffff800bed2860): nvme: "Fatal error occurred.
