Open to black screen
When I try to turn my Mac I see black screen. I know it is on because the caps lock light comes on when I press that key
MacBook Pro 15″, macOS 10.13
Question marked as
Hi there,
Please see this
- Press and hold the power button on your Mac for about 10 seconds.* If your Mac is turned on, this turns it off.
- Press and release the power button and see if your Mac starts up.
- If your screen remains blank, press and hold the power button for about 10 seconds again to make sure that your Mac is turned off.
- Try to start up from macOS Recovery, then use Disk Utility in macOS Recovery to repair your startup disk. For details, see How to repair a Mac disk with Disk Utility.
- If Disk Utility finds no errors, reinstall macOS.
- If Disk Utility finds errors and repairs them, restart your Mac. If the issue returns after restarting, reinstall macOS.
- If you can't start up from macOS Recovery, your Mac might not be turning on at all. In that case, follow the steps for if your Mac doesn't turn on.
- If you're using an external display instead of a built-in display, make sure that the issue isn't with your external display.
If the issue continues or you need help with any of these instructions, contact Apple Support.
Hope this works for you!