I accidently signed up for HBO Max and want a refund



I must have accidentally signed up for HBO Max or used a trial once and then forgot to cancel. I received my yearly credit card overview bill and see monthly charges for this service $17.07, that I did not use this year.  I was unaware of these charges. Please cancel this and reimburse my credit card. I would like to discuss with a customer service person if necessary.

Gale M.


[Edited by Moderator]


iPhone XR, iOS 14

Posted on Jan 10, 2024 8:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2024 8:49 AM

This is primarily a user-to-user support forum; other Apple users like you.

There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support

or

To cancel subscriptions in the Apple TV app, see instructions in: Manage subscriptions in the Apple TV app - Apple Support


There is an Apple article with information about requesting refunds. Click on the following link: Request a refund for apps or content that you bought from Apple - Apple Support


If you want to contact Apple Support by telephone, see the following for phone numbers in your country: Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 10, 2024 8:49 AM in response to gale219

This is primarily a user-to-user support forum; other Apple users like you.

There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support

or

To cancel subscriptions in the Apple TV app, see instructions in: Manage subscriptions in the Apple TV app - Apple Support


There is an Apple article with information about requesting refunds. Click on the following link: Request a refund for apps or content that you bought from Apple - Apple Support


If you want to contact Apple Support by telephone, see the following for phone numbers in your country: Contact Apple for support and service - Apple Support


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I accidently signed up for HBO Max and want a refund

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