I am having trouble. I want to factory reset my iPad but can't remember my Apple ID or password.

It is my husband iPad and he used once or twice and wants to give it to someone else but I don't know how he set it up so I cannot factory reset it. What do I do?

iPad 2, iOS 9

Posted on Jan 10, 2024 4:39 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2024 4:47 PM

Hello~ Click on below for some potential help…


If you forgot your Apple ID - Apple Support


If you forgot your Apple ID password - Apple Support


Do you have the original purchase receipt? If so Apple could reset it perhaps…


Genius Bar Reservation and Apple Support Options - Apple


~Katana-San~

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I am having trouble. I want to factory reset my iPad but can't remember my Apple ID or password.

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