My App Store disappeared

I was trying to download something but the app wouldn’t open so I gave the phone to a friend to try and I think she deleted the app or it disappeared

iPhone 13, iOS 16

Posted on Jan 10, 2024 5:34 PM

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Posted on May 19, 2024 8:24 PM

Did you find the solution to this problem? I’m having the exact same issue. Everything says allow

9 replies

Jan 10, 2024 6:28 PM in response to rkay176

The App Store app is not one of the apps that can be deleted but it can be removed from the Home Screen. Go to the App Library (swipe left past your last Home Screen). From there you can touch and hold an app and slide it to the Home Screen.

Also note the Search window at the top of the App Library.


Another reason for it not being visible is due to a restriction on purchasing. Go to Settings and tap Screen Time, tap Content & Privacy Restrictions, tap iTunes & App Store Purchases, choose a setting and set to Allow. Also see the following Apple Support article for more information: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Jun 23, 2024 7:22 PM in response to belle182

I followed the above directions. Issue with Apple. My kids used to be able to request app and I could approve, but now the App Store has disappeared if Content & Restrictions is turned on. I then have to immediately turn back on. Annoying, but Apple wants to make it difficult.


Go to Settings and tap Screen Time, tap Content & Privacy Restrictions, tap iTunes & App Store Purchases, choose a setting and set to Allow. Also see the following Apple Support article for more information: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

My App Store disappeared

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