Apple Cash can't verify my identity

before accepting a payment that was sent to me, it is asking me to verify my identity. i provided my information and scanned my license id and it says it is unable to verify my identity.


[Re-Titled by Moderator]

Posted on Jan 12, 2024 12:13 PM

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Question marked as Top-ranking reply

Posted on Jan 13, 2024 4:59 AM

Information on your license may not match other information. Name, address, DOB and other information must match for identification process to complete.


This Apple Support article will help.


Identity verification for Apple Card or Apple Cash - Apple Support


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/




1 reply
Question marked as Top-ranking reply

Jan 13, 2024 4:59 AM in response to brooklynrandolph

Information on your license may not match other information. Name, address, DOB and other information must match for identification process to complete.


This Apple Support article will help.


Identity verification for Apple Card or Apple Cash - Apple Support


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/




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Apple Cash can't verify my identity

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