Child's age not updating

Hi. My son turned 13 today so I wanted to activate apple pay on his iphone. This cannot be done. Looking at the family settings, it says that he is still 12 despite the DOB being correct. How long does it take for the age to update?

Posted on Jan 12, 2024 2:36 PM

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Question marked as Top-ranking reply

Posted on Jan 13, 2024 5:12 AM

Systems usually update within 24 hours. You may want to log out and then back into his Apple ID. The support articles I linked below may help with your issue and in setting up Apple Pay.


Update the birth date associated with your Apple ID - Apple Support


Sign out of iCloud on your iPhone, iPad, Apple TV, or Mac - Apple Support


Set up Family Sharing - Apple Support


Add cards for Apple Pay - Apple Support



3 replies
Question marked as Top-ranking reply

Jan 13, 2024 5:12 AM in response to Don Carajo

Systems usually update within 24 hours. You may want to log out and then back into his Apple ID. The support articles I linked below may help with your issue and in setting up Apple Pay.


Update the birth date associated with your Apple ID - Apple Support


Sign out of iCloud on your iPhone, iPad, Apple TV, or Mac - Apple Support


Set up Family Sharing - Apple Support


Add cards for Apple Pay - Apple Support



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Child's age not updating

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