Phone clicking on random things and then freezes

My daughter has an Iphone XR. Just did the last update IOS 17.2.

Before the update and currently. Screen freezes often (getting worse) and the Apps are opening by themselves and items clicked like someone else is driving the phone. Getting to a point were she cannot use her phone much.

Any ideas what is going wrong and how to fix it?

iPhone XR

Posted on Jan 13, 2024 2:21 PM

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Posted on Jan 13, 2024 2:32 PM

That’s a touch screen failure informally called Ghost Touch.


If it only happens when plugged in, you need a new cable. If it happens other times your screen digitizer has failed; contact Apple to get it replaced→iPhone Screen Repair & Replacement - Official Apple Support

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Phone clicking on random things and then freezes

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