9 Replies Latest reply: Aug 24, 2010 1:43 AM by trond.lossius
Jao30000 Level 1 Level 1 (0 points)
Right.

I've been using my Mac Pro early 2008 normally until the software update convinced me to update SL. Now I regret it.

Tried nearly everything (except reinstall - which is NOT GOING TO HAPPEN!!!):
- reset SMC
- reset PRAM
- dump DirectoryService
- safe mode boot

I have not time machine or any other backup. I need my SL to be operational again! I cannot afford loosing data!!

Please, guys, need your help of saving my stuff!

Thanks in advance.

Mac Pro, MacBook Pro, iPhone, Mac OS X (10.6.4)
  • satcomer Level 4 Level 4 (1,110 points)
    Jao30000 wrote:
    Right.
    I have not time machine or any other backup. I need my SL to be operational again! I cannot afford loosing data!!

    Please, guys, need your help of saving my stuff!

    Thanks in advance.


    You have no one to blame but yourself for not having your important data backed up. With programs like Time machine, Carbon Copy cloner or SuperDuper and cheap external like these ones, you have no excuse not to backup your important data.

    Now can you boot with the SL install disk and see if it can repair your disk?
  • sig Level 8 Level 8 (35,780 points)
    You can't do an undo. Your option is to reinstall the OS, update to 10.6.4 using the combo updater, apply additional updates beyond that as you want and do not update to the SL Graphics 1.0. That said it's obvious what you need to do to get there. Not having any backup strategy in the first place is playing russian roulette. 'nough said.
  • Jao30000 Level 1 Level 1 (0 points)
    Well, I do not agree and we can debate eternally about this sub-topic which won't resolve the main issue.


    I have no ability to identify the faulty part. What I experience is this:
    Boot sound > grey screen with loading indicator > blue screen ... end.

    Normally blue screen changes with Finder and just normal screen, after an update it won't.
  • Chris CA Level 9 Level 9 (77,710 points)
    Just curious.
    Is there a reason you installed the Snow Leopard Graphics Update 1.0?
    It was not for the 2008 Mac Pro.
    "Products Affected
    MacBook (13-inch, Early 2009), MacBook Pro (17-inch, Mid 2010), MacBook Pro (13-inch, Mid 2010), MacBook Pro (15-inch, Mid 2010), iMac (21.5-inch, Late 2009), Mac Pro (Early 2009), Mac mini (Early 2009), Mac OS X 10.6.4, Mac mini (Mid 2010), iMac (21.5-inch, Mid 2010), iMac (27-inch, Mid 2010), MacBook (13-inch, Mid 2010), Portal, StarCraft II, Team Fortress 2"
  • Jao30000 Level 1 Level 1 (0 points)
    Well, I'll just detach the HDDs and get data out of them with a laptop..But, ****, my Mac Pro is a **** backup strategy, cos I'm primarily use MacBook.
  • Jao30000 Level 1 Level 1 (0 points)
    Chris CA wrote:
    Just curious.
    Is there a reason you installed the Snow Leopard Graphics Update 1.0?
    It was not for the 2008 Mac Pro.
    "Products Affected
    MacBook (13-inch, Early 2009), MacBook Pro (17-inch, Mid 2010), MacBook Pro (13-inch, Mid 2010), MacBook Pro (15-inch, Mid 2010), iMac (21.5-inch, Late 2009), Mac Pro (Early 2009), Mac mini (Early 2009), Mac OS X 10.6.4, Mac mini (Mid 2010), iMac (21.5-inch, Mid 2010), iMac (27-inch, Mid 2010), MacBook (13-inch, Mid 2010), Portal, StarCraft II, Team Fortress 2"



    Like I said, the Software Update utility barked at me offering to update my system. Sorry, but I absolutely did not expect Software Update to offer me an incompatible update. It's out of my understating.
  • Charles Dyer Level 4 Level 4 (2,620 points)
    Jao30000 wrote:
    Right.

    I've been using my Mac Pro early 2008 normally


    'Normal' use usually implies having a backup. I have two different backups for my main Mac: a Time Machine backup which is updated by TM every hour, and a Carbon Copy Cloner backup updated once a week... and just before I do a system update.

    until the software update convinced me to update SL. Now I regret it.

    Tried nearly everything (except reinstall - which is NOT GOING TO HAPPEN!!!):


    Unfortunately, that would be the cure for your problem.

    - reset SMC
    - reset PRAM
    - dump DirectoryService
    - safe mode boot


    I don't see 'insert system disc and run Disk Utility' in here. Did you do that?


    I have not time machine or any other backup. I need my SL to be operational again! I cannot afford loosing data!!


    You should have a backup. External hard drives are cheap. I've never had a problem with an update, but I always do a CCC backup immediately prior to making a major update, such as a system software update. Just in case. Before there was CCC, I used various other backup systems, going back into the sands of time when I used FastBack and actual 800 kB or, later, 1.44 MB, floppies (remember them?) to back up before updating system software. I still have a stack of old 1.44 MB floppies containing my last FastBack backup of a 40 MB drive running, I think, System 5, somewhere around here. Don't have FastBack, or a floppy drive, or anything which will work with System 5, but I still have the floppies...


    Please, guys, need your help of saving my stuff!


    You need to:

    1 Boot off something other than your internal hard drive. If it was my system, I'd boot off the CCC clone volume which I'd updated just before doing the system update. You don't have one. You need to boot off something; I'd try the system disc that shipped with your Mac.

    2 Do an archive install of the OS if booted from the system disc, or clone over the internal drive from the external drive if booted from a CCC (or SuperDuper!) clone. If you did an archive install, the first thing is to run a disk-fixed app (Disk Utility, Disk Warrior, Drive Genius, Tech Tool Pro, whatever) to fix whatever underlying problem caused the update to fail, then run all Apple software updates except the one which caused the problem. I'd do a clone of the internal drive right there, and once that's done, I'd install the last update. (Yes, I'd install that update. That update works for most systems, and probably failed on your machine do to something wrong with the system, which the disk fixer likely fixed. But I'd run the update after cloning the system, just in case whatever's the matter wasn't fixed.)


    Thanks in advance.
  • Jao30000 Level 1 Level 1 (0 points)
    *Charles Dyer*,

    Thank you for a good input.

    I did not do the Disk Utility check, but I'm confidant it won't work. However, I'll still give it a try.

    I was able to boot in safe mode without any problems. So I can save the data, just...you know.


    So, bottom line is a golden rule: backup before Apple advises to increase the stability. Lesson learned.
  • trond.lossius Level 1 Level 1 (0 points)
    Hi,

    unplugging and replugging the screen seemed to help in my case,m adn enabled me view the screen again and log in.

    I am now on to apply the fixes suggested here:

    http://appletoolbox.com/2010/08/problems-after-snow-leopard-graphics-update-1-0/

    I also see other funnities with the computer (sometimes on hold without responding for a few secs), so reinstalling the 10.6.4 update and a thorough system check seems to be in order.