While trying to pay online with a service that accepts Apple Pay I get asked to add a payment method, but when I do it tells me I already have it in my wallet, I’ve tried everything like making sure I’m in the same region as where my debit card was issued as well as making sure Apple Pay was working, but buying anything online doesn’t seem to want to show me my card as a payment method
iPhone 14, iOS 17
The card may need to be reprovisioned. Try removing the card from your Apple Wallet, restart your iPhone and then add the card to your wallet again.
Please contact Apple Support in Canada. Apple Support Community is a public discussion forum for Apple users to reach out for other users for assistance. Apple Support is not here.
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Hey I’m having this issue as well, I tried adding my Visa Credit instead of my Visa Debit, I have to verify the CC before it can be used, so it pulled up this screen asking me to pick a payment that can be used in the purchase. Only in this screen did it show my debit card as “not enabled for payments on the web”. Still trying to figure out how to fix it, but it seems to be a missing piece to the puzzle so far.
Yo any fix? I’m also with TD but it shows the same exact thing. Everything’s turned on but it still says add a card when i clearly have one in wallet. It works in-store but not online. Did you find a fix? let me know please
Same. Canadian, using TD Debit Access card. Never had a problem using apple pay in-person by tapping my phone or watch.
I tried checking out using Apple Pay on the Cineplex app. Tells to add a card even though I have my debit card added to my Apple Wallet already. I add it, enter to CVV, it tells me I must add the date even though it never asked for it. I tried it out on a different app in case it was Cineplex's issue. Similar issue, card doesn't appear in check out; when I add it, it tells me card already in Apple Wallet.
Are you in a different country or region than the country the card was issued?
Yes I’m still in the same region but I guess at some point I had changed my region on my iPhone but I reverted it just yesterday trying to fix the problem
Still nothing, if you were gonna ask I have also already checked to see if my card and bank are compatible
What is that you’re showing pictures of?
I’m showing a picture of what it shows when I try to buy something, once my card is all set up and I pay for something with Apple Pay it shows me that and says I need to add a card
What country are you in?
i’m from Toronto Canada
Are you currently in Canada?
Yes
Are you trying to purchase something in Canada, or another country?
My debit card won’t show up when trying to pay online with Apple pay
