Wallet not working

The app isn’t loading well - partial info available. Some cards showing, but not all. Also, Apple Pay is hard to access - when it does load, can’t view transactions, details are not current and can’t access savings.

Posted on Jan 16, 2024 5:10 AM

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I can’t add credit or debit cards in apple Wallet. I have been trying to re-add cards to Apple Pay/ wallet for a couple of weeks now and all the app says is ‘card not added contact card issuer’. I’ve contacted them and they say there is not an issue at their end. I have removed all existing cards including loyalty cards and deleted the app, reinstalled it but still no joy. Also the double click side button has stopped working. I have turned off and on the side button click function and I have updated my phone with the latest update. my wife’s apple wallet works fine, what am I missing?
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1 reply

Jan 16, 2024 5:21 AM in response to Hendrickshl

Have you done a forced restart of your iPhone?

Force restart iPhone - Apple Support

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the side button.

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Wallet not working

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