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2021 Macbook Pro M1 Hardware Failure and Kernel Panic

First week of January I woke up and my 2021 14” MBP M1 had a black screen, mag charger worked, USBC did not work, I could hear a restart sound. The OS was 14.2.1 and it seemed to go offline at 10:14 pm when I was not on it and it was plugged into a powered USBC Hub by Anker. The computer was in pristine condition and had never crashed. 


Apple sent it for repair ($800 = 2 months past warranty). It came back with a new logic board, display screen, and lid sensor. I know nothing about why the computer failed. 


When I got it back from repair, it started to crash every 10 min. Kernel Panics. Never had this happened before. The repair place had reinstalled 14.2.1 and I had installed Chrome, Slack and Zoom and then it started crashing. Took it back to Apple Store and they did a clean install of 14.2.1. Took it home and the same thing happened again. It was never restored from a backup. Took it back to Apple Store and now waiting for them to test it more. 


Used EtreCheckPro and got this info before leaving it with Apple again. Based on these kernel panics - does it seem to be another hardware failure? 


Hardware Information:

    MacBook Pro (14-inch, 2021)

        Status: Supported

    MacBook Pro Model: MacBookPro18,3

    Apple M1 Pro (m1) CPU: 8-core

    16 GB RAM - Not upgradeable

    Battery: Health = Normal - Cycle count = 101


Diagnostics Information (past 7-30 days):

    2024-01-13 10:05:51 Kernel Panic (6 times)

        Details:

            panic(cpu 0 caller 0xfffffe00276f2cfc): "AMCC0 DCS GROUP 1 CHANNEL 0 O

            DTS_TOL_ERR error: INTSTS 0x00060000"@AppleT6000PlatformErrorHandler.c

            pp:4130

            Panicked task 0xfffffe24cd0c5e18: 0 pages, 522 threads: pid 0: kernel_

            task


    2024-01-12 19:26:55 photoanalysisd - High CPU Use

        Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd


    2024-01-12 15:20:42 Kernel Panic

        Details:

            panic(cpu 0 caller 0xfffffe0027ebecfc): "AMCC0 DCS GROUP 1 CHANNEL 0 O

            DTS_TOL_ERR error: INTSTS 0x00060000"@AppleT6000PlatformErrorHandler.c

            pp:4130

            Panicked task 0xfffffe25007626d8: 6168 pages, 7 threads: pid 500: mds_

            stores


    2024-01-12 13:47:32 TrustedPeersHelper - Crash (6 times)

        Executable: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/TrustedPeersHelper.xpc/Contents/MacOS/TrustedPeersHelper


MacBook Pro (2021)

Posted on Jan 16, 2024 8:57 AM

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Jan 16, 2024 9:44 AM in response to EmilyMc101

Those kernel panics certainly look ugly.


Do you have the complete Etrecheck report? if you do, please copy the report to the system clipboard, start a reply, and use the Additional text Icon in the reply footer to obtain a window in which to PASTE the entire report.

...

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Jan 16, 2024 10:09 AM in response to EmilyMc101

If you talk to Apple support, let them know you have that kernel panic report pasted at the beginning of this EtreCheck report. They can read stuff posted here if you give them a hint, and that can save you trying to upload it to them.


T6000 is a reference to the core system-on-a-chip processor. I am not certain exactly what that kernel panic indicates, but the extensions at the scene of the crime are all really fundamental Hardware drivers, leading me to believe the issue is Hardware-related.


also, you do not have any known Bad Actors loaded, which supports the idea of a hardware issue.


However, Readers here are NOT Apple employees, and do not speak for Apple, and Apple is the final arbiter.

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Jan 16, 2024 10:28 AM in response to Grant Bennet-Alder

Yes thanks again for your comments. I did tell the Apple support person but they were more focused on the "TrustedPeersHelper" crashes but in the end did agree with me that it is prob hardware related. But they still were going to test it more in the store before sending it out again. After all of this, I am super paranoid about using USBC hubs. And I am thankful for my trusty 2014 Macbook Pro (albeit with a horrible battery) while I wait for my M1 repair.

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Jan 16, 2024 9:47 AM in response to Grant Bennet-Alder

Etrecheck EtreCheckPro version: 6.8.3 (68032) Report generated: 2024-01-13 10:09:08 Download EtreCheckPro from https://etrecheck.com Runtime: 1:53 Performance: Excellent Problem: Computer is restarting Description: panic(cpu 0 caller 0xfffffe00276f2cfc): "AMCC0 DCS GROUP 1 CHANNE L 0 ODTS_TOL_ERR error: INTSTS 0x00060000" @AppleT6000PlatformErr orHandler.cpp:4130 Debugger message: panic Memory ID: 0x1 OS release type: User OS version: 23C71 Kernel version: Darwin Kernel Version 23.2.0: Wed Nov 15 21:53:18 PST 2023; root:xnu-10002.61.3~2/RELEASE_ARM64_T6000 Fileset Kernelcache UUID: 89516519121B13EC9D63007F55C1F1FD Kernel UUID: 3DE22D7D-A5F5-3B17-84BD-A58164C8B09B Boot session UUID: FAFD078C-EB6A-43E2-A8A4-1FC25F13FC4E iBoot version: iBoot-10151.61.4 secure boot?: YES roots installed: 0 Paniclog version: 14 KernelCache slide: 0x000000001d91c000 KernelCache base: 0xfffffe0024920000 Kernel slide: 0x000000001d924000 Kernel text base: 0xfffffe0024928000 Kernel text exec slide: 0x000000001ee50000 Kernel text exec base: 0xfffffe0025e54000 mach_absolute_time: 0xcd33eae33 Epoch Time: sec usec Boot : 0x65a2c76d 0x000308b5 Sleep : 0x65a2ccff 0x0002297c Wake : 0x65a2cd76 0x000a4db4 Calendar: 0x65a2d0d5 0x00068583 Zone info: Zone map: 0xfffffe10003ac000 - 0xfffffe30003ac000 . VM : 0xfffffe10003ac000 - 0xfffffe14cd078000 . RO : 0xfffffe14cd078000 - 0xfffffe1666a10000 . GEN0 : 0xfffffe1666a10000 - 0xfffffe1b336dc000 . GEN1 : 0xfffffe1b336dc000 - 0xfffffe20003a8000 . GEN2 : 0xfffffe20003a8000 - 0xfffffe24cd074000 . GEN3 : 0xfffffe24cd074000 - 0xfffffe2999d40000 . DATA : 0xfffffe2999d40000 - 0xfffffe30003ac000 Metadata: 0xfffffe6fdbc60000 - 0xfffffe6fe3c60000 Bitmaps : 0xfffffe6fe3c60000 - 0xfffffe6fe6a24000 Extra : 0 - 0 TPIDRx_ELy = {1: 0xfffffe1b33609030 0: 0x0000000000000000 0ro: 0x000 0000000000000 } CORE 0 PVH locks held: None CORE 1 PVH locks held: None CORE 2 PVH locks held: None CORE 3 PVH locks held: None CORE 4 PVH locks held: None CORE 5 PVH locks held: None CORE 6 PVH locks held: None CORE 7 PVH locks held: None CORE 0 is the one that panicked. Check the full backtrace for details. CORE 1: PC=0xfffffe0026ac9eb8, LR=0xfffffe0026ac9eb8, FP=0xfffffe6fe8d dbe70 CORE 2: PC=0xfffffe0025ee8220, LR=0xfffffe0025ee8220, FP=0xfffffe6fe8e 2fef0 CORE 3: PC=0xfffffe0025ee8220, LR=0xfffffe0025ee8220, FP=0xfffffe6fe8d cfef0 CORE 4: PC=0xfffffe0025ee8220, LR=0xfffffe0025ee8220, FP=0xfffffe6fe7e 6bef0 CORE 5: PC=0xfffffe0025ee8220, LR=0xfffffe0025ee8220, FP=0xfffffe6fe79 ebef0 CORE 6: PC=0xfffffe0025ee8220, LR=0xfffffe0025ee8220, FP=0xfffffe6fe86 abef0 CORE 7: PC=0xfffffe0025ee8220, LR=0xfffffe0025ee8220, FP=0xfffffe6fe8b 13ef0 Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space Panicked task 0xfffffe24cd0c5e18: 0 pages, 522 threads: pid 0: kernel_ task Panicked thread: 0xfffffe1b33609030, backtrace: 0xfffffe7bda4fb050, ti d: 102 lr: 0xfffffe0025ead58c fp: 0xfffffe7bda4fb0e0 lr: 0xfffffe0025ff8108 fp: 0xfffffe7bda4fb150 lr: 0xfffffe0025ff6568 fp: 0xfffffe7bda4fb240 lr: 0xfffffe0025e5bb68 fp: 0xfffffe7bda4fb250 lr: 0xfffffe0025eace68 fp: 0xfffffe7bda4fb600 lr: 0xfffffe00266c0548 fp: 0xfffffe7bda4fb620 lr: 0xfffffe00276f2cfc fp: 0xfffffe7bda4fb670 lr: 0xfffffe00276f2e88 fp: 0xfffffe7bda4fbf30 lr: 0xfffffe0027251cb8 fp: 0xfffffe7bda4fbfd0 lr: 0xfffffe0025ff9970 fp: 0xfffffe7bda4fbfe0 lr: 0xfffffe0025e5bbdc fp: 0xfffffe7bda4fbff0 lr: 0xfffffe0025ee8220 fp: 0xfffffe6fe8987ef0 lr: 0xfffffe0025ee8438 fp: 0xfffffe6fe8987f20 lr: 0xfffffe0025e64ed8 fp: 0x0000000000000000 Kernel Extensions in backtrace: com.apple.driver.AppleT6000(1.0)[48F5E09B-B638-33F0-8AA8-5239 205F4D35]@0xfffffe00276ec470->0xfffffe00276fcf13 dependency: com.apple.driver.AppleARMPlatform(1.0.2)[9FC0A 536-5BC6-33D5-911A-5A46BDDBBCEF]@0xfffffe0026863e10->0xfffffe00268b 694b dependency: com.apple.driver.AppleFireStormErrorHandler(1) [69F67A54-48C8-39A4-ADF4-8905CB6B2534]@0xfffffe0026fdc5b0->0xfffffe 0026fdd4c3 dependency: com.apple.driver.AppleSMC(3.1.9)[32E810FB-A3A9 -36E3-BA21-928920F1A357]@0xfffffe00275d3570->0xfffffe00275f7f33 dependency: com.apple.iokit.IOReportFamily(47)[4F280A37-13 3C-36E1-928A-68791A3C793E]@0xfffffe0028631b40->0xfffffe0028634bd3 dependency: com.apple.iokit.IOUSBHostFamily(1.2)[8CFCEC86- 0DF7-3C9D-8193-E6E9F185B372]@0xfffffe00289c91e0->0xfffffe0028a7abb3 com.apple.driver.AppleInterruptControllerV2(1.0d1)[A1A4C713-2 CF8-3485-8348-49F483D98B7B]@0xfffffe00272501f0->0xfffffe0027252a5f dependency: com.apple.driver.AppleARMPlatform(1.0.2)[9FC0A 536-5BC6-33D5-911A-5A46BDDBBCEF]@0xfffffe0026863e10->0xfffffe00268b 694b last started kext at 1518842477: com.apple.filesystems.autofs 3.0 (add r 0xfffffe0025317570, size 5912) loaded kexts: com.apple.filesystems.autofs 3.0 com.apple.driver.AppleTopCaseHIDEventDriver 7400.26 com.apple.driver.AppleBiometricServices 1 com.apple.driver.CoreKDL 1 com.apple.driver.BCMWLANFirmware4387.Hashstore 1 com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0 com.apple.driver.DiskImages.UDIFDiskImage 493.0.0 com.apple.driver.DiskImages.RAMBackingStore 493.0.0 com.apple.driver.DiskImages.FileBackingStore 493.0.0 com.apple.driver.SEPHibernation 1 com.apple.driver.AppleUSBDeviceNCM 5.0.0 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.nke.l2tp 1.9 com.apple.filesystems.tmpfs 1 com.apple.filesystems.nfs 1 com.apple.filesystems.lifs 1 com.apple.filesystems.apfs 2235.60.6 com.apple.IOTextEncryptionFamily 1.0.0 com.apple.filesystems.hfs.kext 650.0.2 com.apple.security.BootPolicy 1 com.apple.BootCache 40 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleALSColorSensor 1.0.0d1 com.apple.driver.AppleAOPVoiceTrigger 300.7 com.apple.driver.AppleThunderboltIP 4.0.3 com.apple.driver.ApplePMP 1 com.apple.driver.AppleSmartIO2 1 com.apple.driver.ApplePMPFirmware 1 com.apple.driver.AppleEventLogHandler 1 com.apple.AppleEmbeddedSimpleSPINORFlasher 1 com.apple.driver.AppleSN012776Amp 700.46 com.apple.driver.AppleCS42L84Audio 700.46 com.apple.driver.AppleT6000SOCTuner 1 com.apple.driver.AppleT6000CLPCv3 1 com.apple.driver.AppleDPDisplayTCON 1 com.apple.driver.AppleInterruptControllerV2 1.0.0d1 com.apple.driver.AppleT6000PMGR 1 com.apple.driver.AppleS5L8960XNCO 1 com.apple.driver.AppleProResHW 326.11.0 com.apple.driver.AppleJPEGDriver 6.2.2 com.apple.driver.AppleAVE2 703.54.1 com.apple.driver.AppleAVD 737.1 com.apple.driver.AppleMobileDispT600X-DCP 140.0 com.apple.driver.AppleM68Buttons 1.0.0d1 com.apple.driver.AppleSamsungSerial 1.0.0d1 com.apple.driver.AppleS8000DWI 1.0.0d1 com.apple.driver.AppleS8000AES 1 com.apple.driver.AppleSerialShim 1 com.apple.driver.AppleMCDP29XXUpdateSupport 1 com.apple.AGXG13X 276.58 com.apple.driver.usb.AppleSynopsysUSB40XHCI 1 com.apple.driver.AppleT8110DART 1 com.apple.driver.AppleSDXC 3.4.3 com.apple.driver.AppleBluetoothModule 1 com.apple.driver.AppleBCMWLANBusInterfacePCIe 1 com.apple.driver.AppleS5L8920XPWM 1.0.0d1 com.apple.driver.AudioDMAController-T600x 300.15 com.apple.driver.AppleT6000DART 1 com.apple.driver.AppleSPIMC 1 com.apple.driver.AppleS5L8940XI2C 1.0.0d2 com.apple.driver.AppleT6000 1 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.usb.AppleUSBUserHCI 1 com.apple.iokit.IOKitRegistryCompatibility 1 com.apple.iokit.EndpointSecurity 1 com.apple.driver.AppleDiskImages2 273 com.apple.AppleSystemPolicy 2.0.0 com.apple.nke.applicationfirewall 404 com.apple.kec.InvalidateHmac 1 com.apple.kec.AppleEncryptedArchive 1 com.apple.driver.driverkit.serial 6.0.0 com.apple.iokit.IOAVBFamily 1220.1 com.apple.driver.AppleActuatorDriver 7400.42 com.apple.driver.AppleHIDKeyboard 7400.2 com.apple.driver.AppleMultitouchDriver 7400.42 com.apple.driver.AppleHSBluetoothDriver 7400.26 com.apple.driver.IOBluetoothHIDDriver 9.0.0 com.apple.driver.AppleMesaSEPDriver 100.99 com.apple.iokit.IOBiometricFamily 1 com.apple.driver.DiskImages.KernelBacked 493.0.0 com.apple.driver.AppleConvergedIPCOLYBTControl 1 com.apple.driver.AppleBluetoothDebug 1 com.apple.driver.AppleConvergedPCI 1 com.apple.driver.AppleTrustedAccessory 1 com.apple.iokit.AppleSEPGenericTransfer 1 com.apple.driver.AppleSEPHDCPManager 1.0.1 com.apple.driver.AppleXsanScheme 3 com.apple.driver.usb.networking 5.0.0 com.apple.nke.ppp 1.9 com.apple.driver.AppleBSDKextStarter 3 com.apple.kext.triggers 1.0 com.apple.filesystems.hfs.encodings.kext 1 com.apple.driver.AppleSyntheticGameController 11.2.3 com.apple.driver.AppleBTM 1.0.1 com.apple.driver.IOHIDPowerSource 1 com.apple.driver.AppleCallbackPowerSource 1 com.apple.driver.AppleAOPAudio 300.14 com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4 com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1 com.apple.driver.AppleThunderboltDPInAdapter 8.5.1 com.apple.driver.AppleThunderboltDPAdapterFamily 8.5.1 com.apple.driver.AppleHIDTransportSPI 7410.1 com.apple.driver.AppleHIDTransport 7410.1 com.apple.driver.AppleInputDeviceSupport 7410.1 com.apple.driver.AppleSPU 1 com.apple.driver.AppleDCPDPTXProxy 1.0.0 com.apple.iokit.IONVMeFamily 2.1.0 com.apple.plugin.IOgPTPPlugin 1200.91 com.apple.driver.DCPDPFamilyProxy 1 com.apple.driver.AppleStockholmControl 1.0.0 com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0 com.apple.driver.AppleNANDConfigAccess 1.0.0 com.apple.AGXFirmwareKextG13XRTBuddy 276.58 com.apple.AGXFirmwareKextRTBuddy64 276.58 com.apple.driver.AppleCSEmbeddedAudio 700.46 com.apple.driver.AppleEmbeddedAudio 700.46 com.apple.iokit.AppleARMIISAudio 300.11 com.apple.driver.ApplePassthroughPPM 3.0 com.apple.driver.AppleSPMIPMU 1.0.1 com.apple.driver.AppleDialogPMU 1.0.1 com.apple.driver.ApplePMGR 1 com.apple.driver.AppleSPMI 1.0.1 com.apple.driver.DCPAVFamilyProxy 1 com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0 com.apple.iokit.IOMobileGraphicsFamily 343.0.0 com.apple.driver.AppleM2ScalerCSCDriver 265.0.0 com.apple.driver.AppleDisplayCrossbar 1.0.0 com.apple.driver.AppleDCP 1 com.apple.driver.AppleFirmwareKit 1 com.apple.driver.AppleARMWatchdogTimer 1 com.apple.driver.AppleSART 1 com.apple.driver.AppleHPM 3.4.4 com.apple.iokit.IODisplayPortFamily 1.0.0 com.apple.iokit.IOGPUFamily 93.10.1 com.apple.driver.AppleT6000TypeCPhy 1 com.apple.driver.AppleT8103TypeCPhy 1 com.apple.driver.AppleUSBXDCIARM 1.0 com.apple.driver.AppleUSBXDCI 1.0 com.apple.iokit.IOUSBDeviceFamily 2.0.0 com.apple.driver.usb.AppleSynopsysUSBXHCI 1 com.apple.driver.usb.AppleUSBXHCI 1.2 com.apple.driver.AppleTypeCPhy 1 com.apple.driver.AppleEmbeddedUSBHost 1 com.apple.driver.usb.AppleUSBHub 1.2 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 com.apple.driver.AppleThunderboltNHI 7.2.81 com.apple.driver.AppleT6000PCIeC 1 com.apple.iokit.IOThunderboltFamily 9.3.3 com.apple.iokit.IOPortFamily 1.0 com.apple.driver.ApplePIODMA 1 com.apple.driver.AppleT600xPCIe 1 com.apple.driver.AppleMultiFunctionManager 1 com.apple.driver.AppleBluetoothDebugService 1 com.apple.driver.AppleBCMWLANCore 1.0.0 com.apple.iokit.IO80211Family 1200.13.0 com.apple.driver.IOImageLoader 1.0.0 com.apple.driver.AppleOLYHAL 1 com.apple.driver.corecapture 1.0.4 com.apple.driver.AppleEmbeddedPCIE 1 com.apple.driver.AppleMCA2-T600x 800.11 com.apple.driver.AppleEmbeddedAudioLibs 300.1 com.apple.driver.AppleFirmwareUpdateKext 1 com.apple.driver.AppleH13CameraInterface 8.205.0 com.apple.driver.AppleGPIOICController 1.0.2 com.apple.driver.AppleFireStormErrorHandler 1 com.apple.driver.AppleMobileApNonce 1 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.iokit.IOTimeSyncFamily 1200.91 com.apple.driver.DiskImages 493.0.0 com.apple.iokit.IOGraphicsFamily 598 com.apple.iokit.IOBluetoothFamily 9.0.0 com.apple.driver.AppleSSE 1.0 com.apple.driver.AppleSEPKeyStore 2 com.apple.driver.AppleUSBTDM 556 com.apple.iokit.IOUSBMassStorageDriver 243 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOSCSIBlockCommandsDevice 492 com.apple.iokit.IOSCSIArchitectureModelFamily 492 com.apple.driver.AppleRSMChannel 1 com.apple.iokit.IORSMFamily 1 com.apple.driver.AppleLockdownMode 1 com.apple.driver.AppleIPAppender 1.0 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleEffaceableStorage 1.0 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.AppleUSBHostMergeProperties 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleSMC 3.1.9 com.apple.driver.RTBuddy 1.0.0 com.apple.driver.AppleEmbeddedTempSensor 1.0.0 com.apple.driver.AppleARMPMU 1.0 com.apple.iokit.IOAccessoryManager 1.0.0 com.apple.driver.AppleOnboardSerial 1.0 com.apple.iokit.IOSkywalkFamily 1.0 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.4 com.apple.iokit.IOSerialFamily 11 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.AppleA7IOP 1.0.2 com.apple.driver.IOSlaveProcessor 1 com.apple.driver.AppleBiometricSensor 2 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.driver.AppleANELoadBalancer 7.202.3 com.apple.driver.AppleH11ANEInterface 7.202.0 com.apple.driver.IODARTFamily 1 com.apple.AUC 1.0 com.apple.iokit.IOSurface 352.0.3 com.apple.iokit.IOAVFamily 1.0.0 com.apple.iokit.IOHDCPFamily 1.0.0 com.apple.iokit.IOCECFamily 1 com.apple.iokit.IOAudio2Family 1.0 com.apple.driver.AppleIISController 300.1 com.apple.driver.AppleAudioClockLibs 300.1 com.apple.driver.FairPlayIOKit 71.3.0 com.apple.driver.AppleARMPlatform 1.0.2 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.iokit.IOReportFamily 47 com.apple.security.quarantine 4 com.apple.security.sandbox 300.0 com.apple.iokit.IOStorageFamily 2.1 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.iokit.CoreAnalyticsFamily 1 com.apple.security.AppleImage4 5.0.0 com.apple.kext.CoreTrust 1 com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1 com.apple.kec.pthread 1 com.apple.kec.Libm 1 com.apple.kec.Compression 1.0 com.apple.kec.corecrypto 14.0 ** Stackshot Succeeded ** Bytes Traced 473441 (Uncompressed 1245424) * * Major Issues:     Anything that appears on this list needs immediate attention.     Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     No Time Machine backup - Time Machine backup not found.     Heavy Photos CPU usage - Photos processes are using large amounts of CPU.     Apps crashing - There have been numerous app crashes.     Limited permissions - More information may be available with Full Disk Access. Hardware Information:     MacBook Pro (14-inch, 2021)         Status: Supported     MacBook Pro Model: MacBookPro18,3     Apple M1 Pro (m1) CPU: 8-core     16 GB RAM - Not upgradeable     Battery: Health = Normal - Cycle count = 101 Video Information:     Apple M1 Pro         Color LCD 3024 x 1964 Drives:     disk0 - APPLE SSD AP0512R 500.28 GB (Solid State - TRIM: Yes)     Internal Apple Fabric NVM Express         disk0s1 [APFS Container] 524 MB             disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)                 disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)                 disk1s2 - xART (APFS) (6 MB used)                 disk1s3 - Hardware (APFS) (2 MB used)                 disk1s4 - Recovery (APFS) [Recovery] (20 KB used)         disk0s2 [APFS Container] 494.38 GB             disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes)                 disk3s1 (APFS) [APFS Container] (10.13 GB used)                     disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.13 GB used)                 disk3s2 - Preboot (APFS) [APFS Preboot] (5.27 GB used)                 disk3s3 - Recovery (APFS) [Recovery] (923 MB used)                 disk3s4 - Update (APFS) (283 KB used)                 disk3s5 - Data (APFS) [APFS Virtual drive] (25.64 GB used)                 disk3s6 - VM (APFS) [APFS VM] (20 KB used)         disk0s3 [APFS Container] 5.37 GB             disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)                 disk2s1 - Recovery (APFS) [Recovery] (929 MB used)                 disk2s2 - Update (APFS) (25 KB used) Mounted Volumes:     disk1s1 - iSCPreboot [APFS Preboot]         Filesystem: APFS         Mount point: /System/Volumes/iSCPreboot         Used: 6 MB         Shared values             Size: 524 MB             Free: 504 MB     disk1s2 - xART         Filesystem: APFS         Mount point: /System/Volumes/xarts         Used: 6 MB         Shared values             Size: 524 MB             Free: 504 MB     disk1s3 - Hardware         Filesystem: APFS         Mount point: /System/Volumes/Hardware         Used: 2 MB         Shared values             Size: 524 MB             Free: 504 MB     disk3s1s1 - Macintosh HD [APFS Snapshot]         Filesystem: APFS         Mount point: /         Read-only: Yes         Used: 10.13 GB         Shared values             Size: 494.38 GB             Free: 452.27 GB             Available: 457.05 GB     disk3s2 - Preboot [APFS Preboot]         Filesystem: APFS         Mount point: /System/Volumes/Preboot         Used: 5.27 GB         Shared values             Size: 494.38 GB             Free: 452.27 GB     disk3s4 - Update         Filesystem: APFS         Mount point: /System/Volumes/Update         Used: 283 KB         Shared values             Size: 494.38 GB             Free: 452.27 GB     disk3s5 - Data [APFS Virtual drive]         Filesystem: APFS         Mount point: /System/Volumes/Data         Encrypted         Used: 25.64 GB         Shared values             Size: 494.38 GB             Free: 452.27 GB             Available: 457.05 GB     disk3s6 - VM [APFS VM]         Filesystem: APFS         Mount point: /System/Volumes/VM         Used: 20 KB         Shared values             Size: 494.38 GB             Free: 452.27 GB Network:     Interface en4: Ethernet Adapter (en4)     Interface en5: Ethernet Adapter (en5)     Interface en6: Ethernet Adapter (en6)     Interface bridge0: Thunderbolt Bridge     Interface en0: Wi-Fi         802.11 a/b/g/n/ac/ax System Software:     macOS Sonoma 14.2.1 (23C71)     Time since boot: Less than an hour Notifications:     Slack.app         2 notifications Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled 
    Antivirus software: Apple Applications:     530 apps     3 x86-only apps     2 unsigned apps System Launch Daemons:     [Not Loaded] 45 Apple tasks     [Loaded] 201 Apple tasks     [Running] 154 Apple tasks     [Other] One Apple task System Launch Agents:     [Not Loaded] 22 Apple tasks     [Loaded] 237 Apple tasks     [Running] 164 Apple tasks User Launch Agents:     [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-01-12)         Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2     [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-01-12)     [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-01-12) App Extensions:     QuickLook Previews:         EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app             com.etresoft.etrecheck4 *.etrecheck Backup:     Time Machine Not Configured! Performance:     System Load: 52.85 (1 min ago) 31.39 (5 min ago) 13.20 (15 min ago)     Nominal I/O usage: 9.91 MB/s     File system: 8.06 seconds     Write speed: 5196 MB/s     Read speed: 4841 MB/s CPU Usage Snapshot:     Type Overall     System: 4 %     User: 17 %     Idle: 80 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     photolibraryd 77.14 % (Apple)     cloudphotod 34.88 % (Not signed)     EtreCheckPro 18.14 % (Etresoft, Inc.)     WindowServer 13.02 % (Apple)     kernel_task 5.70 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     EtreCheckPro 1.15 GB (Etresoft, Inc.)     Google Chrome Helper (Renderer) (3) 447 MB (Google LLC)     Slack Helper (Renderer) 353 MB (Slack Technologies, Inc.)     Google Chrome 291 MB (Google LLC)     Slack 242 MB (Slack Technologies, Inc.) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     apsd 56 KB / 220 KB (Apple)     mDNSResponder 194 KB / 59 KB (Apple)     dataaccessd 56 KB / 21 KB (Apple)     searchpartyuseragent 46 KB / 17 KB (Apple)     nsurlsessiond 30 KB / 19 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     photolibraryd 21 (Apple)     cloudphotod 15 (Not signed)     WindowServer 7 (Apple)     mobileassetd 2 (Apple)     Messages 1 (Apple) Virtual Memory Information:     Physical RAM: 16 GB     Free RAM: 2.03 GB     Used RAM: 7.37 GB     Cached files: 6.59 GB     Available RAM: 8.63 GB     Swap Used: 0 B Software Installs (past 60 days):     Install Date Name (Version)     2024-01-12 macOS 14.2.1 (14.2.1)     2024-01-12 XProtectPlistConfigData (2178)     2024-01-12 MRTConfigData (1.93)     2024-01-12 XProtectPayloads (122)     2024-01-12 Zoom (5.17.2.28415) Diagnostics Information (past 7-30 days):     2024-01-13 10:05:51 Kernel Panic (6 times)         Details:             panic(cpu 0 caller 0xfffffe00276f2cfc): "AMCC0 DCS GROUP 1 CHANNEL 0 O             DTS_TOL_ERR error: INTSTS 0x00060000"@AppleT6000PlatformErrorHandler.c             pp:4130             Panicked task 0xfffffe24cd0c5e18: 0 pages, 522 threads: pid 0: kernel_             task     2024-01-12 19:26:55 photoanalysisd - High CPU Use         Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd     2024-01-12 15:20:42 Kernel Panic         Details:             panic(cpu 0 caller 0xfffffe0027ebecfc): "AMCC0 DCS GROUP 1 CHANNEL 0 O             DTS_TOL_ERR error: INTSTS 0x00060000"@AppleT6000PlatformErrorHandler.c             pp:4130             Panicked task 0xfffffe25007626d8: 6168 pages, 7 threads: pid 500: mds_             stores     2024-01-12 13:47:32 TrustedPeersHelper - Crash (6 times)         Executable: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/TrustedPeersHelper.xpc/Contents/MacOS/TrustedPeersHelper End of report

Thank you...Here is the report but I don't have the computer with me. Did this before the Apple Store took it back on Sunday.

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2021 Macbook Pro M1 Hardware Failure and Kernel Panic

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