I can’t download or purchase anything because it keeps saying to verify my payment method

Iv’e looked on safari for 3 hours on Safari, looking for any ways, its said the same thing over and over to edit my payment method or add a payment method. I have tried to edit my payment method so many times and nothing has worked. I also don’t have another payment method, so there goes that. I put $15 into my apple ID account thinking it would work but it did not. I was wondering if there were any ways I could fix this issue because I am trying to download a game and purchase something on it.

Posted on Jan 16, 2024 11:25 PM

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Question marked as Top-ranking reply

Posted on Jan 16, 2024 11:28 PM

If one or more of the following 6 options are true then you can't choose None as a payment method then the Billing information is needed. The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card issued to you that is valid internationally and from the same Country / Region as your Apple ID?



Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have a valid payment plan debit/credit card from an authorized bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally



If you can't download, make purchases, or update apps, including free apps, you must update your payment method or add a new one. If you verified that a payment method is available in your country or region and you're still having trouble, learn more.



1 reply
Question marked as Top-ranking reply

Jan 16, 2024 11:28 PM in response to ch4ncelu

If one or more of the following 6 options are true then you can't choose None as a payment method then the Billing information is needed. The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card issued to you that is valid internationally and from the same Country / Region as your Apple ID?



Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have a valid payment plan debit/credit card from an authorized bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally



If you can't download, make purchases, or update apps, including free apps, you must update your payment method or add a new one. If you verified that a payment method is available in your country or region and you're still having trouble, learn more.



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I can’t download or purchase anything because it keeps saying to verify my payment method

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