I keep getting a pop-up message on my iPad that I have a Trojan virus

I keep getting a pop-up message on my iPad that I have a Trojan virus and need to go to ***.com I don’t think this is legit. How to I get rid of message and be sure my iPad is safe?


[Edited by Moderator]

Windows, Windows 6

Posted on Jan 17, 2024 5:48 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2024 6:05 AM

Your iPad, unless it has been jailbroken, cannot get any viruses.

Ignore that message and DO NOT give any personal information to anyone.


In order to stop that pop-up appearing (depending on when it appears), try to:

Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch

and/or, if it appears using Calendars:

Delete spam calendars and events on iPhone - Apple Support


When done, restart your iPad.

Regards

Giulio


1 reply
Question marked as Top-ranking reply

Jan 17, 2024 6:05 AM in response to Gardenerterry

Your iPad, unless it has been jailbroken, cannot get any viruses.

Ignore that message and DO NOT give any personal information to anyone.


In order to stop that pop-up appearing (depending on when it appears), try to:

Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch

and/or, if it appears using Calendars:

Delete spam calendars and events on iPhone - Apple Support


When done, restart your iPad.

Regards

Giulio


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I keep getting a pop-up message on my iPad that I have a Trojan virus

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