Philips Hue not responding in 'Home' after updating router.

My entire system was running fine until I upgraded to fibre broadband and changed router. I have an Archer VR600 with mesh attached. I deleted my home and rebuilt it and I've got Hive back, all HomePods, TV, Meross all working fine again. I have 34 items on my Philips Hue hub that respond perfectly from the Hue app but Home just comes up as 'No response' on every item. I've unlinked, re-linked, re-linked with a code, all to no avail. `ALL of my software is up-to-date and checked. I dread the thought of deleting my Hue app completely and am hoping that somebody can suggest an alternative to this guaranteed pain!

Posted on Jan 17, 2024 6:16 AM

Top-ranking reply

Mpainesyd

Level 1

101 points

Posted on Jan 18, 2024 9:26 PM

One option to try is to go to your new router's settings and change the SSID and password to be the same as the old router. I have successfully used this strategy for several router changes over the years. Homekit devices and Homepods seem to not like router SSID/password changes.

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Philips Hue not responding in 'Home' after updating router.

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