The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have an iPad it works yet the original owners Apple ID is still on it and limits what I can do
iPhone 14, iOS 17
you need to get the original owner to take the following steps with your help
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
you need to get the original owner to take the following steps with your help
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
If you don’t get the original owner to remove their AppleID then there is nothing you’re going to be able to do and you have a very fancy paperweight.
I bought an iPad from someone and I can’t get their Apple ID off
