Location services not working on my iPad after updating

Hi , I downloaded the last update on my iPad Pro and location service not working at all, i tried everything and reset to factory settings and still location not working, please help


[Re-Titled by Moderator]

iPad Pro, iPadOS 17

Posted on Jan 19, 2024 12:08 AM

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Question marked as Top-ranking reply

Posted on Jan 19, 2024 3:16 AM

If it is a WiFi only model (not WiFi + Cellular) it doesn't have GPS antennas to communicate with satellite signals, it just can use triangulation of nearby WiFi signals in an area, for approximate GPS location.


That said, try to:

  • Turn off all devices connected to your wifi network.
  • Turn off your modem router for at least 1 minute.
  • Turn your modem router back on, waiting for its complete autoconfiguration (it might take some minutes)
  • Turn your iPad back on and try re-connecting it to your wifi network.


If the issue persists, try taking your iPad on a "little trip" to see if it can triangulate with other wifi networks nearby, and if the issue can be fixed.


On the contrary, if your iPad is a Wifi+Cellular model, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jan 19, 2024 3:16 AM in response to Mohamednada2410

If it is a WiFi only model (not WiFi + Cellular) it doesn't have GPS antennas to communicate with satellite signals, it just can use triangulation of nearby WiFi signals in an area, for approximate GPS location.


That said, try to:

  • Turn off all devices connected to your wifi network.
  • Turn off your modem router for at least 1 minute.
  • Turn your modem router back on, waiting for its complete autoconfiguration (it might take some minutes)
  • Turn your iPad back on and try re-connecting it to your wifi network.


If the issue persists, try taking your iPad on a "little trip" to see if it can triangulate with other wifi networks nearby, and if the issue can be fixed.


On the contrary, if your iPad is a Wifi+Cellular model, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Location services not working on my iPad after updating

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