Apple is taking my money

Apple.com/bill is taking my money like 30 times i have in subscription like two things one is 2,99€ and the other one is 0,49€, but apple is keep taking my money from me bank account. I already check everything but it seems like apple error because its already has taken over 50€. I called my bank and they can’t do anything. I closed my card and now hoping get my money back.

iPhone 13, iOS 17

Posted on Jan 19, 2024 3:43 AM

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Question marked as Top-ranking reply

Posted on Jan 19, 2024 6:08 AM

These are music purchases. Does the Apple ID of the purchases match the Apple ID you use on your device? It is possible to use a different Apple ID for purchases if you have a different one listed at Settings > [name on top] > Media & Purchases. If the Apple ID that is listed there is different, you will need to use that one to verify your purchases and request a refund. Apple provides this support article when you see that charge and also a link to contact Apple directly if you cannot find the charge:

If you don't recognize a charge - Apple Support


You will want to change your Apple ID Password and for the Apple ID listed at Media & Purchases if they are different.

Change your Apple ID password - Apple Support

4 replies
Question marked as Top-ranking reply

Jan 19, 2024 6:08 AM in response to ElisabethRiives

These are music purchases. Does the Apple ID of the purchases match the Apple ID you use on your device? It is possible to use a different Apple ID for purchases if you have a different one listed at Settings > [name on top] > Media & Purchases. If the Apple ID that is listed there is different, you will need to use that one to verify your purchases and request a refund. Apple provides this support article when you see that charge and also a link to contact Apple directly if you cannot find the charge:

If you don't recognize a charge - Apple Support


You will want to change your Apple ID Password and for the Apple ID listed at Media & Purchases if they are different.

Change your Apple ID password - Apple Support

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Apple is taking my money

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