Apple ID is not active

I’m having issue with my Apple ID, I want to log out, but it’s showing Apple is not active. Please I have tried my whole best to sign out, so I can put a new email, it says This Apple ID is not active. This has been my issue, can this issue been solved



[Edited by Moderator] 


Posted on Jan 19, 2024 10:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2024 11:18 AM

Was the Apple ID requested to be deactivated at some point. This is something that the owner of the account has to request.It does not happen automatically. When that happened you should have received an email with a re-activation code.


You need to contact Apple support to re-activate the account by providing the code you were sent.


See here: link-> How to deactivate your Apple ID account - Apple Support

Can I reactivate my account?

Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code, and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account. 

1 reply
Question marked as Top-ranking reply

Jan 19, 2024 11:18 AM in response to TENSION12

Was the Apple ID requested to be deactivated at some point. This is something that the owner of the account has to request.It does not happen automatically. When that happened you should have received an email with a re-activation code.


You need to contact Apple support to re-activate the account by providing the code you were sent.


See here: link-> How to deactivate your Apple ID account - Apple Support

Can I reactivate my account?

Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code, and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID is not active

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.