Apple Pay

I sent someone money on Apple Pay and they said they never got it how can I cancel it

Posted on Jan 19, 2024 4:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2024 4:34 AM

>>Cancel or dispute a payment 


  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


Depending on your bank or card issuer, it might take 1-5 business days for the money to be refunded. 


Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.<<


Send and receive money with Apple Cash - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 20, 2024 4:34 AM in response to Cwolff2245

>>Cancel or dispute a payment 


  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


Depending on your bank or card issuer, it might take 1-5 business days for the money to be refunded. 


Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.<<


Send and receive money with Apple Cash - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.