Camera does not work after 17.2.1 update
A few days after the update of IOS 17.2.1 my camera stopped working. I turned the phone off, gave it a few minutes and then back on. It started working normally, then I got a notification saying “camera - unknown part” After that my camera does not zoom in or out.
I contacted Apple, they pretty much said well you’re camera isn’t a genuine Apple product. How is that so? Since I purchased this phone at an Apple Store.
I then contacted my carriers local store, they have said several people have contacted them with the same exact issue.
I spoke with Apple again, all they suggest is I send the phone off for repair OR replace my phone OR find an authorized retailer to fix this issue that is somehow not covered under warranty and I will have to pay the bill.
So I am asking, is anyone else having this issue and what is the fix? If they are, can we all just complain until this is fixed? My opinion this is an Apple issue not a consumer should pay for issue.
iPhone 13 Pro Max, iOS 17