The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I can’t update or download any apps or update payment info
iPhone 5s, iOS 10
There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support.
(249752)
Keeps saying your account has been disabled in App Store and iTunes . It won’t let me update payment method or download any apps or do a bunch of different things….
