Heart rate monitor strap disconnecting

My ultra Apple Watch keeps disconnecting from my Garmin heart rate strap. It’ll stay connected for about a minute and then disconnect. It’s maddening. I wish Apple would take sports mode seriously. I have this expensive watch and keep wearing my old Garmin watch because it’s more reliable as an exercise tool.

Posted on Jan 20, 2024 7:23 AM

Reply

Similar questions

3 replies

Apr 25, 2024 7:42 AM in response to Carol B.

This is clearly an issue with IOS not with the third party(aka Garmin, Wahoo, Polar). There are many people here with the same issue with different Heart Rate Straps. I have the newest heart rate strap from wahoo that connects without problems to any other device except my Apple Watch Ultra 2. There it stays connected for about a minute and then the connection is dropped. This is really frustrating

Apr 25, 2024 10:01 AM in response to Carol B.

I reached out to Garmin right away and they were at a complete loss. Their costumer service leaves a lot to be desired, but they really did try to help. I even got a call back a few weeks later explaining they have no idea what is going on with the connection drop out.


Also, many people are under the assumption that HR monitors can be updated. This is not true, as many of them can only send out information.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Heart rate monitor strap disconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.