I want to use family sharing on my iPhone X. In the settings menu though, it says family sharing not available so I can't turn it on. How do I solve this?

I can't think of any other useful information to give. I don't want a link to guidance on family sharing though please! The problem is I can't access it in settings.

iPhone X, iOS 16

Posted on Jan 20, 2024 9:47 AM

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Question marked as Top-ranking reply

Posted on Jan 20, 2024 2:26 PM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


3 replies
Question marked as Top-ranking reply

Jan 20, 2024 2:26 PM in response to a68chester

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


Jan 20, 2024 7:30 PM in response to a68chester

Family sharing not available - Apple Community



Refer to this page for Apple Support features ➞ Contact - Official Apple Support

If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support



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I want to use family sharing on my iPhone X. In the settings menu though, it says family sharing not available so I can't turn it on. How do I solve this?

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