I cannot update any of my apps because it says incorrect Apple ID or password.

my apps dont update. And when i try to update, it shows sign in to app store and shows apple id (previous owners apple id) or password is wrong. And when i try my password or apple id ,it is not working. But there is no problem with downloading the apps. Only when updating. And i cannot update the apps and i cant use some of the apps. Is there any way to sign in?

i cant contact previous owner of the phone too. Is there any way to solve this?

[Re-Titled by Moderator]

iPhone 11 Pro, iOS 17

Posted on Jan 20, 2024 6:44 PM

Reply
1 reply

Jan 20, 2024 7:01 PM in response to Heyohaadh

Heyohaadh wrote:

my apps dont update. And when i try to update, it shows sign in to app store and shows apple id (previous owners apple id) or password is wrong. And when i try my password or apple id ,it is not working. But there is no problem with downloading the apps. Only when updating. And i cannot update the apps and i cant use some of the apps. Is there any way to sign in?
i cant contact previous owner of the phone too. Is there any way to solve this?

https://discussions.apple.com/content/attachment/d9038832-4cc1-4f84-9a3a-3270776b2d42

Delete and reinstall the app under your apple id.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot update any of my apps because it says incorrect Apple ID or password.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.