No issues found but my mini keeps shutting dow with ä problme was found..."message

The system is in automatic update mode. After an overnight update, when turning on the system it shuts down with the message "a problem was found and your system shut down..."I tried several options including reinstall the OS and the problem is still there


MacBook Pro 15″, macOS 10.12

Posted on Jan 21, 2024 3:04 PM

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Question marked as Top-ranking reply

Posted on Jan 26, 2024 4:44 PM

Try booting the computer into Safe Mode. If you can boot into Safe Mode, then run EtreCheck and post the report here so we can examine it for clues.


Make sure to disconnect all external devices in case one of them is causing a problem.


If you cannot boot normally or into Safe Mode long enough to run Etrecheck and get a report, then you can try posting several of the Kernel Panic logs located in "/Library/Logs/DiagnosticReports" with file names beginning with "kernel".


FYI, it really helps to provide the exact model of the Mac and version of macOS involved when asking for assistance online. If you can boot the Mac, then you can get this information by clicking the Apple menu and selecting "About This Mac", otherwise you can get the exact model by entering the system serial number here

Check Your Service and Support Coverage - Apple Support


You can also try running the Apple Diagnostics to see if any hardware issues are detected. Unfortunately the diagnostics don't detect most failures.


Edit: Forgot to include a link to the instructions for the Apple Diagnostics.

Use Apple Diagnostics to test your Mac - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 26, 2024 4:44 PM in response to OBecerraT

Try booting the computer into Safe Mode. If you can boot into Safe Mode, then run EtreCheck and post the report here so we can examine it for clues.


Make sure to disconnect all external devices in case one of them is causing a problem.


If you cannot boot normally or into Safe Mode long enough to run Etrecheck and get a report, then you can try posting several of the Kernel Panic logs located in "/Library/Logs/DiagnosticReports" with file names beginning with "kernel".


FYI, it really helps to provide the exact model of the Mac and version of macOS involved when asking for assistance online. If you can boot the Mac, then you can get this information by clicking the Apple menu and selecting "About This Mac", otherwise you can get the exact model by entering the system serial number here

Check Your Service and Support Coverage - Apple Support


You can also try running the Apple Diagnostics to see if any hardware issues are detected. Unfortunately the diagnostics don't detect most failures.


Edit: Forgot to include a link to the instructions for the Apple Diagnostics.

Use Apple Diagnostics to test your Mac - Apple Support


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No issues found but my mini keeps shutting dow with ä problme was found..."message

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