what does it mean that an update is required to use cellular data

my phones cellular data will not work and it said and update is required but my phone software is completely up to date

iPhone 13 Pro Max, iOS 17

Posted on Jan 21, 2024 3:14 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2024 3:26 PM

You are thinking of your phone's iOS version, which may be up to date. This is different, you need a separate update from your carrier.


Tap Settings > General < About to see if there is a message there about an update from your cellular carrier. Follow the prompts.


If you do not see a link to an update, you will need to contact your cellular carrier and ask them to send you to update that the phone needs.

1 reply
Question marked as Top-ranking reply

Jan 21, 2024 3:26 PM in response to nevaeh_6

You are thinking of your phone's iOS version, which may be up to date. This is different, you need a separate update from your carrier.


Tap Settings > General < About to see if there is a message there about an update from your cellular carrier. Follow the prompts.


If you do not see a link to an update, you will need to contact your cellular carrier and ask them to send you to update that the phone needs.

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what does it mean that an update is required to use cellular data

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