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Chevy455SS Author

Level 1

4 points

Why is my iTune and my App Store disable

I’m trying to redeem a gift card and it says my iTune and App Store is disable

how can I fix it

thank you

jayden

iPhone 7, iOS 15

Posted on Jan 21, 2024 6:29 PM

Top-ranking reply

2NumForIce

Level 2

438 points

Posted on Jan 21, 2024 6:30 PM

Hello Chevy455SS,

If you see a message that says "Your account has been disabled in the App Store and iTunes", you will need to contact Apple Support using this link, as it is a problem with the account information that can only be resolved on Apple's end.

See here: If a message says 'Your account has been disabled in the App Store and iTunes'

If your Apple ID has been disabled for security reasons, you will need to reset your password.

See here: If your Apple ID is locked or disabled

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Why is my iTune and my App Store disable

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