The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

How come my ipad14 4.2 won’t update

My iPad won’t update to the newest update? How can I get it to work

iPad, iPadOS 14

Posted on Jan 21, 2024 10:01 PM

Top-ranking reply

Pizzalava2

Level 4

1,303 points

Posted on Jan 22, 2024 12:30 AM

First check that your iPad supports iPadOS 17

iPad models compatible with iPadOS 17 - Apple Support

If your iPad does not support iPadOS 17, it will download the latest update available to your iPad

Check that:

You are connected to a Wi-Fi network (you cannot update using a personal hotspot)
You have sufficient storage to download and install the update
All VPNs are off
Check that you do not a have beta software profile installed by going to Settings > General > VPN & Device Management. Remove the profile if you have one installed.
Check this support page If your iPhone or iPad won't update - Apple Support

If all these solutions do not work, you can always update using a computer

Updating if you're using a Mac with macOS Catalina or later

Or updating if you're using a Mac with macOS Mojave or earlier or a Windows PC

View in context

How come my ipad14 4.2 won’t update

Similar questions