I need to exchange the iPhone 15 pro eSIM for an iPhone with physical SIM tray!

I bought an iPhone 15 pro last week as a gift for my brother who lives abroad. After buying it, I realized that he doesn’t have eSIM. Is there any way that I could change it with the iPhone which could provide a trey for physical SIM?


[Edited by Moderator]

iPhone 6, iOS 12

Posted on Jan 22, 2024 12:52 AM

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Question marked as Top-ranking reply

Posted on Jan 22, 2024 12:59 AM

Did you buy from Apple directly? If yes, you can return the iPhone 15 Pro within 14 days:

Returns & Refunds - Shopping Help - Apple


If an Authorized Apple Reseller sold you the device, contact them and ask if you can return it.

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I need to exchange the iPhone 15 pro eSIM for an iPhone with physical SIM tray!

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