I can't enter the apple ID in the settings, it doesn't seem active, it seems locked

I can't enter the apple ID in the settings, it doesn't seem active, it seems locked

iPhone 13 mini

Posted on Jan 22, 2024 3:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2024 7:16 AM

I have no idea what it says since my translation tool does not work on images (it's worth remembering that ;-) )


My guess:


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> https://support.apple.com/HT213770


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


1 reply
Question marked as Top-ranking reply

Jan 23, 2024 7:16 AM in response to Asa_2003

I have no idea what it says since my translation tool does not work on images (it's worth remembering that ;-) )


My guess:


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> https://support.apple.com/HT213770


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't enter the apple ID in the settings, it doesn't seem active, it seems locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.