Reading possible faulty RAID backup drives

I am using a 2014 MacMini with an Intel Core i7 processor and running Monterey 12.7 OS.


I am also running a La Cie 2 BIG NAS which was new in December 2014. It contains two 2Tb SATA drives.


The RAID is used for my Time Machine backup which has saved me more than once after hard drive failures. I am unable to access this now.


The RAID does not run constantly, only being switched on every few days to protect my data. Lately the process has been much slower than I recall but that may be due to the drives being near to full and having to clear space.


A few days ago when I tuned it on the front light  began to flash blue and red which I assumed was the system matching the 2 drives. However the flashing has continued  for up to 20 hours suggesting a problem.


Both rear lights are also flashing Red and Blue.


The NAS appears in the sidebar of a Finder window but when I click on the icon it says that connection failed.


La Cie’s own software, Network Assistant (now obsolete I believe) and La Cie RAID Manager cannot access the rdrive


Time Machine does not appear able to access any of the backup files.


I assumed I would be able to remove the two drives from the case, fit them into another hard drive enclosure and check to see if they are working. That way I could get an idea if it is the drives or the NAS that is at fault.


When I do so Finder tells me the drives are unreadable by the system. Disk utility can detect them but does not give any information about the contents. The Disk utility window is below.


What format is the drive likely to be formatted in. I believe there were HFS+ when I set it up but have read that modern OS use APFS.


Is it safe to run Disk First Aid on these two disks with my Time Machine backup on them.


Any advice anyone can give will be appreciated.


Mac mini, macOS 12.7

Posted on Jan 22, 2024 8:08 PM

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Jan 26, 2024 4:20 PM in response to stevefrombelair

Unfortunately anything which utilizes hardware RAID may be using their own proprietary layout on the drive. You would need to install the drives into another identical enclosure in order to read them. Even then, sometimes even that won't work if the enclosure does not read the RAID setup information from the drives. Whenever using a hardware RAID solution, it is best to experiment with the system before you put it into production to understand how it works....you probably wouldn't have a spare RAID enclosure, but you could remove the drives & reset the settings so that you know how it will react when placing a set of existing RAID drives into it.


FYI, If it was a software RAID setup, then it would possible to move them to other enclosures, drive docks, etc., but you would have to be extremely careful since you would not want the drives spinning up out of sync which would break the RAID.


I'm assuming you were using a RAID 1 mirror.


Most likely the drives are failing. Does the Lacie software allow you to check the drives' SMART health attributes? Any good NAS or RAID enclosure should display this information and even monitor it so that the user can be warned when a drive is starting to fail.


If not, then you can try checking the health of those drives by connecting them directly to the Mac by using DriveDx (free trial period), but you will need to install a special USB driver. However, some adapters, drive docks, enclosures may not allow the necessary communication to access the drive's health information even when using the special USB driver.



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Reading possible faulty RAID backup drives

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