Do I have to renew a license on my iMac. I have been told my license has expired and I have to renew it. How do I do this?

I have a person that keeps my computer up to date. She says that my iMac license has expired and I have to renew it. This is for the software, not the hardware. Is this true? If so how is the license purchased?


iMac 27″ 5K, macOS 13.6

Posted on Jan 22, 2024 9:30 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2024 9:37 PM

Ask this person what software license needs to be renewed.


Apple doesn't require renewal of any macOS software to continue using the computer.

If you have a subscription to MS Office or some other applications - Adobe products and others - then you may be required to upgrade or renew software subscriptions to continue using those.

I'd say some clarification is needed here.

3 replies
Question marked as Top-ranking reply

Jan 22, 2024 9:37 PM in response to Camma123

Ask this person what software license needs to be renewed.


Apple doesn't require renewal of any macOS software to continue using the computer.

If you have a subscription to MS Office or some other applications - Adobe products and others - then you may be required to upgrade or renew software subscriptions to continue using those.

I'd say some clarification is needed here.

Jan 22, 2024 10:05 PM in response to Camma123

You do not need to renew a license for any of the Apple software that came bundled with the computer – such as macOS, Safari, Keynote, Numbers, or Pages.


Long ago, Apple charged one-time fees for new major versions of macOS, iWork (Keynote, Numbers, Pages), and iLife. These days, there are professional applications such as Final Cut Pro and Logic Pro for which Apple charges one-time fees. But as long as your Mac can run newer versions of macOS, you get the upgrades for free. Anyone who tells you there is a renewal fee doesn't know what they're talking about.


If you have third-party applications, some of those are sold on a "subscription" (rental) basis, and you would need to renew (or auto-renew) them if you wanted to keep them / get updates. Examples include:


  • Adobe Photoshop, Lightroom, and Lightroom Classic
  • Microsoft 365 (desktop version)
  • Anti-virus and "security" applications


How you would renew the subscription would depend on the third-party application vendor. In some cases, you'd pay them directly for it; in others, you might make an "in-app purchase" in the App Store. (Some vendors sell/rent software both on their own Web sites and in the App Store.)


I would ask the person who is telling you that your "iMac license is expired" to tell you which application's license has expired, and to describe your options (are there other competing applications that would be suitable for you?).

Jan 22, 2024 10:11 PM in response to Camma123

Note that a common scam/spam involves e-mails or Web site notifications that claim that your subscription to an anti-virus or other "security" program has expired, and that your computer is at risk unless you renew now.


The application in question may be one that you have never used in your life.


I'm assuming this is not the case here, because it's a person you know who is telling you about the renewal. But if you ever do receive such spam, throw it away.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Do I have to renew a license on my iMac. I have been told my license has expired and I have to renew it. How do I do this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.