I don’t see Stolen Device Protection with Multifactor, and FindMy on my SE.

I don’t see Stolen Device Protection with Multifactor, and FindMy ON WTH my iPhone SE, using Fingerprint and Passcode. No software updates are pending. 01/23/2024

iPhone 8, iOS 13

Posted on Jan 23, 2024 7:33 AM

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Question marked as Top-ranking reply

Posted on Jan 27, 2024 9:58 AM

It works with Face ID on iPhones that have Face ID, and Touch ID on phones that have Touch ID.


FIRST: You must update to iOS 17.3. Then:


From→About Stolen Device Protection for iPhone - Apple Support:


To turn on Stolen Device Protection you must use two-factor authentication for your Apple ID and set up or enable the following on your iPhone: a device passcodeFace ID or Touch IDFind My; and Significant Locations* (Location Services). 


Do you meet all of the above requirements?



54 replies
Question marked as Top-ranking reply

Jan 27, 2024 9:58 AM in response to Lkstar11

It works with Face ID on iPhones that have Face ID, and Touch ID on phones that have Touch ID.


FIRST: You must update to iOS 17.3. Then:


From→About Stolen Device Protection for iPhone - Apple Support:


To turn on Stolen Device Protection you must use two-factor authentication for your Apple ID and set up or enable the following on your iPhone: a device passcodeFace ID or Touch IDFind My; and Significant Locations* (Location Services). 


Do you meet all of the above requirements?



Jan 23, 2024 12:46 PM in response to GwenBee3

Ok, I think I have it figured out! I never added a fingerprint to access my phone, I only had a passcode. When I added the fingerprint and activated that feature, the Stolen Device Protection appeared! So whoever is not finding the SDP, go to settings, select Touch ID & Passcode, enter your passcode, make sure you have the fingerprint option selected. Once you do that, Stolen Device Protection appears. Select Turn On Protection.

Jan 23, 2024 1:32 PM in response to GwenBee3

GwenBee3 wrote:

Ok, I think I have it figured out! I never added a fingerprint to access my phone, I only had a passcode. When I added the fingerprint and activated that feature, the Stolen Device Protection appeared! So whoever is not finding the SDP, go to settings, select Touch ID & Passcode, enter your passcode, make sure you have the fingerprint option selected. Once you do that, Stolen Device Protection appears. Select Turn On Protection.

Great troubleshooting.

Jan 24, 2024 7:21 AM in response to ScEg

From→About Stolen Device Protection for iPhone - Apple Support:


To turn on Stolen Device Protection you must use two-factor authentication for your Apple ID and set up or enable the following on your iPhone: a device passcodeFace ID or Touch IDFind My; and Significant Locations* (Location Services). 


Do you meet all of the above requirements?

Jan 24, 2024 11:16 AM in response to AndyB111

FIRST: You must update to iOS 17.3. Then:


From→About Stolen Device Protection for iPhone - Apple Support:


To turn on Stolen Device Protection you must use two-factor authentication for your Apple ID and set up or enable the following on your iPhone: a device passcodeFace ID or Touch IDFind My; and Significant Locations* (Location Services). 


Do you meet all of the above requirements?


Feb 5, 2024 5:44 PM in response to rmbjr123

Did you follow all of the instructions here→About Stolen Device Protection for iPhone - Apple Support


Do you meet ALL of these requirements:


To turn on Stolen Device Protection you must use two-factor authentication for your Apple ID and set up or enable the following on your iPhone: a device passcodeFace ID or Touch IDFind My; and Significant Locations* (Location Services). 


Jan 23, 2024 1:25 PM in response to GwenBee3

GwenBee3 wrote:

Ok, I think I have it figured out! I never added a fingerprint to access my phone, I only had a passcode. When I added the fingerprint and activated that feature, the Stolen Device Protection appeared! So whoever is not finding the SDP, go to settings, select Touch ID & Passcode, enter your passcode, make sure you have the fingerprint option selected. Once you do that, Stolen Device Protection appears. Select Turn On Protection.

I was just coming back to this thread to say that I'd seen a post by someone with an SE who was using it. Glad to see you got it figured out.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I don’t see Stolen Device Protection with Multifactor, and FindMy on my SE.

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