Updated to 17.3, Can't access my account

I just installed iOS 17.3 and now I can't access my Apple ID, iCloud+, Media & Purchases at the top of the Settings Menu. FaceTime is inaccessible too. Both are grayed out. I did not turn on the new Protection feature. It doesn't even show up in my menu. Help!

iPhone 15 Pro, iOS 17

Posted on Jan 23, 2024 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2024 8:11 AM

Snoozann wrote:

I tried that and it did not work. Apple, This is beyond frustrating.

Repeating my previous post:


Go to Settings/Screen Time/Content & Privacy Restrictions and change Accounts to Allow.


Can you log in to https://appleid.apple.com?


After you answer that question I can provide additional troubleshooting steps.



11 replies
Question marked as Top-ranking reply

Feb 3, 2024 8:11 AM in response to Snoozann

Snoozann wrote:

I tried that and it did not work. Apple, This is beyond frustrating.

Repeating my previous post:


Go to Settings/Screen Time/Content & Privacy Restrictions and change Accounts to Allow.


Can you log in to https://appleid.apple.com?


After you answer that question I can provide additional troubleshooting steps.



Feb 21, 2024 7:07 AM in response to Lawrence Finch

I'm having the same problems can't log to my "ID account" since update but I can log in to the https://appleid.apple.com/account/manage, I wanna manage a subscription and now I can't..... quite frustated. I did the Settings/Screen Time/Content & Privacy Restrictions "to all on allowed".

When I try to log in the ACOUNT it appears: "account details unavailable" and when I try to go to subscriptions thought the definitions it says "it is not possible to make the connection" .... I have internet (data) and I'm received the alerts in Portuguese which I translating to english, hope someone can help me out...


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Updated to 17.3, Can't access my account

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