Account changes are restricted by a profile
Cannot log into my Apple ID to change some details, all the items are greyed out and at the top of the Apple ID page is "Account changes are restricted by a profile"
Cannot log into my Apple ID to change some details, all the items are greyed out and at the top of the Apple ID page is "Account changes are restricted by a profile"
Oddly, there are no configuration profiles mentioned in the report, as I would have expected given the error message.
I found a thread from last October that may provide you with the solution.
Apparently this is caused by setting Screen Time on an iPhone and choosing to share the settings with other devices.
Try disabling Screen Time on your Mac, or on the iPhone disable the "share with other devices".
See:
https://discussions.apple.com/thread/255240938?sortBy=oldest_first
Oddly, there are no configuration profiles mentioned in the report, as I would have expected given the error message.
I found a thread from last October that may provide you with the solution.
Apparently this is caused by setting Screen Time on an iPhone and choosing to share the settings with other devices.
Try disabling Screen Time on your Mac, or on the iPhone disable the "share with other devices".
See:
https://discussions.apple.com/thread/255240938?sortBy=oldest_first
Thanks Luis, that has resolved the issue, related to screen time.
Is this mac under management? If this is a personal mac, this should not happen.
If it is a work-issued mac, contact the IT department responsible for setting it up.
If it is a personal mac, Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.
Hi Luis, the Mac is a personal Mac.
Account changes are restricted by a profile