I can't update my iPhone, what can I do?
I can’t update
[Re-titled by Moderator]
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I can’t update
[Re-titled by Moderator]
What happens when you try?
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Are not using a VPN connection.
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 10 gigs of storage available.
Click on this link on what to do if you can't update your phone -
If your iPhone or iPad won't update – Apple Support (UK)
Here's your answer, As Katana-San has pointed out, you need a WiFi connection. You can argue this all you want, it doesn't change the answer, no WiFi, no update.
Hello~ You need a WiFi connection.
~Katana-San~
Hello~ You must be connected to WiFi…period.
~Katana-San~
but I want to use data bundle
Asawinso wrote:
but I want to use data bundle
But, you can't.
Because of that I can’t download youtube
Asawinso wrote:
Because of that I can’t download youtube
You're not missing much.
IdrisSeabright wrote:
You're not missing much.
I believe there are some tutorials there on the process of updating an iPhone.
They said I should update software before I can download the app
Then go ahead and do so, why are you still arguing this?
stedman1 wrote:
I believe there are some tutorials there on the process of updating an iPhone.
Probably filled with annoying ads. I remember when YouTube was fun. I'm old.
I can't update my iPhone, what can I do?