SOS symbol on top right.

Question

Level 1

7 points

SOS symbol on top right.

After updating to iOS, 17.3, on my iPhone 13, I cannot make phone calls or receive or send texts. I tried restarting my phone and also turning cellular on and off. I have an SOS symbol on the top which means I can’t connect to the Internet. I am able to connect with my iPad. When I open cellular in my settings, it says orange Services. Underneath it says POCZTA GLOSOWA and below that it says BIURO space OBSLUGI. I think it’s a SIM but I don’t know if I should delete it because it’s the only thing available . Please help!

iPhone 13, iOS 17

Posted on Jan 23, 2024 2:31 PM

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Answer 1

Jan 23, 2024 2:34 PM in response to mmmnovak

SOS means that your phone is working, but is not connected to your carrier’s network. It can only make emergency calls on other networks. You need to contact your carrier to resolve this. Here is guidance from Apple→If you see No Service, Searching, or SOS on your iPhone or iPad

Here’s a way to check up on your carrier→Down Detector - Crowdsourced Outage Check

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Answer 2

Katana-San

Level 10

107,103 points

Jan 23, 2024 2:34 PM in response to mmmnovak

Hello~ Click on and review all the information there…

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

Have you restarted? Post back if needed.

~Katana-San~

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Answer 3

mmmnovak Author

Level 1

7 points

Jan 23, 2024 4:03 PM in response to Katana-San

Yes. I restarted. The only thing I didn’t try is resetting my iPhone. I am afraid I might lose some of my information. I did not contact my carrier, but I know my Wi-Fi is working since it works on my iPad.

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Answer 4

mmmnovak Author

Level 1

7 points

Jan 24, 2024 10:09 AM in response to Lawrence Finch

I will. Thanks for your suggestions.

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SOS symbol on top right.

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