Dropbox Transfer problems from Monterey to Sonoma using migration assistant

Question

Hello,

I have a 2014 mac mini running Monterey and a new m2 mac mini running Sonoma.

I tried to transfer files including Dropbox from the old mac to the new mac using Migration Assistant but have run into problems.

Some of the files on the new mac in Dropbox have come out as 0 bytes and I cannot import them into Indesign or Illustrator.

It didn't transfer certain files over.

Also I have run out of space on the new Mac.

Any help greatly appreciated.

Posted on Jan 24, 2024 1:12 AM

Reply

Answer 1

davidukmacuser wrote:

Hello,

I have a 2014 mac mini running Monterey and a new m2 mac mini running Sonoma.

I tried to transfer files including Dropbox from the old mac to the new mac using Migration Assistant but have run into problems.

Some of the files on the new mac in Dropbox have come out as 0 bytes and I cannot import them into Indesign or Illustrator.

It didn't transfer certain files over.

Also I have run out of space on the new Mac.

Any help greatly appreciated.

On a brand new Mac you have 90 days complimentary call in support— I

would take advantage of that option:

Call Customer Support (800) MY–APPLE (800–692–7753)

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