How to fix Apple Music local file playback issue on Sonoma 14.3 Update

Just updated Sonoma to 14.3 on my Intel Mac mini. Before the update, I could shuffle-play my local music files in Apple Music without much problem (sometimes Music wouldn't shuffle unless I turned shuffle off then on again). Since the update, Apple Music won't play my local files -- it shows them in my Library, and the "Playing Next" list in the mini-player shows the list of songs to be played, but clicking the Play button (or hitting enter or the spacebar) does nothing.


I closed and re-started Apple Music, and rebooted the mini, but the problem persists.


[Re-Titled by Moderator]

Posted on Jan 24, 2024 7:41 AM

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Posted on Mar 30, 2024 1:15 PM

My library is on an external drive, and it looks like a recent Apple Music version update got confused about the Music Media folder location... Making a minor adjustment fixed it.


Old, previously working: `/ExternalDrive/Media/iTunes Media`


New, working again: `/ExternalDrive/Media/iTunes Media/Music`


Making this change caused a lengthy update to the library. At the end of that process it invited me to move everything to the new location in accordance with the "Keep Music Media folder organized" setting. I declined, and now everything works again.

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Mar 30, 2024 1:15 PM in response to Owl-53

My library is on an external drive, and it looks like a recent Apple Music version update got confused about the Music Media folder location... Making a minor adjustment fixed it.


Old, previously working: `/ExternalDrive/Media/iTunes Media`


New, working again: `/ExternalDrive/Media/iTunes Media/Music`


Making this change caused a lengthy update to the library. At the end of that process it invited me to move everything to the new location in accordance with the "Keep Music Media folder organized" setting. I declined, and now everything works again.

Mar 22, 2024 9:55 AM in response to JRMlaw

Same here after Sonoma 14.4 upgrade. The "I opened a specific music file in Finder, it played in Music and it fixed that one file" comment was a big hint (h/t illbilly).


My files (>23k mp3s, etc.) are also in non-standard location. The following fixed it for me: YMMV, back up everything, cross your fingers, and don't blame me...


Referring to the "Files" pref in Music where the directory is set...



  • Do a "reset", and say "yes" to subsequent questions about moving files. For me, this seemed to gather/process a few files, but not >23k.
  • Change the directory back to the original (non-standard) file location. Again, say "yes" re: moving/keeping files organized. For me, the process went through all >23k files, didn't duplicate them on my local media, and retained everything in my Music library.


I'm thinking this stems from some security "update" in MacOS 14.4 where Music wasn't being granted permissions to access the media files. Something tells me that 14.4.1 is coming soon.


I agree with all here that the Music app is becoming more and more braindead, and the neat iTunes power mode features (like, ummm, song search by title only, so many other things), are sorely missed.


Good luck everyone with this issue and I hope this process provides the same success I had. Now, to try the same thing with the TV app (and probably Podcasts, where I know this is happening too).

Mar 22, 2024 10:20 AM in response to hmm

Same here after Sonoma 14.4 upgrade. The "I opened a specific music file in Finder, it played in Music and it fixed that one file" comment was a big hint (h/t illbilly).


My files (>23k mp3s, etc.) are also in non-standard location. The following fixed it for me: YMMV, back up everything, cross your fingers, and don't blame me...


Referring to the "Files" pref in Music where the directory is set...



  • Do a "reset", and say "yes" to subsequent questions about moving files. For me, this seemed to gather/process a few files, but not >23k.
  • Change the directory back to the original (non-standard) file location. Again, say "yes" re: moving/keeping files organized. For me, the process went through all >23k files, didn't duplicate them on my local media, and retained everything in my Music library.


I'm thinking this stems from some security "update" in MacOS 14.4 where Music wasn't being granted permissions to access the media files. Something tells me that 14.4.1 is coming soon.


I agree with all here that the Music app is becoming more and more braindead, and the neat iTunes power mode features (like, ummm, song search by title only, so many other things), are sorely missed.


Good luck everyone with this issue and I hope this process provides the same success I had. Now, to try the same thing with the TV app (and probably Podcasts, where I know this is happening too).


EDIT: FWIW... same technique fixed files in TV for me, too. Podcasts seem to be kept in a MYSTERY LOCATION and was a nonstarter anyway as Apple is treating them as all cloud based.

Jan 24, 2024 9:58 AM in response to Owl-53

My collection is stored in a subdirectory under Documents on internal storage, and did not move from before 14.3 and after 14.3.


Curiously, if I select a tune in Finder and Open it, it plays in Apple Music, but only that one song.


I deleted all of my tunes from the Library and re-added them, and that seems to have resolved the problem.

Jan 24, 2024 7:51 AM in response to JRMlaw

The question now becomes.


Is the Music Library contain in its' default location or pointing to an External Drive


/Macintosh HD/Users/x.xxxxxx/Music/Music/Media ( Related Personal Information "


My library is on the Macintosh HD and works without issues for both Locally Stored Music and Streaming from Internet Music

Feb 21, 2024 8:00 PM in response to JRMlaw

Same problem. Upgraded from Ventura straight to Sonoma 14.3... I keep my music in a folder under Documents (so it mirrors to icloud). NOTHING in Music app will play after the upgrade. I can right click in Finder and open in Music and it will play, and I added a few new tracks to Music and those will play, but all 20,000 songs in my local library will no longer play.


I think this is a strong push that I (and probably all of you!) need to find a third party app for playing back from a music collection.


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How to fix Apple Music local file playback issue on Sonoma 14.3 Update

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