Can I take my iPhone to the apple store to have it factory reset
User has forgotten his passcode. Can he go to the Apple Store to have it factory reset?
Question marked as
Yes, but if the user is capable of following these instructions, they can reset the phone themselves and save a trip.
To reset without using a computer.......
How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
To reset using a computer......
If you forgot your iPhone passcode - Apple Support
In addition to the Apple Store.....an authorized Apple service shop could handle the reset as well. You can find a list of authorized shops in your area using this link: